lest44

Thank you for your quick reply and explanation. Hopefully your latest release will have fixed this issue. It does however beg the question how much testing of each new release are you actually doing prior to launch? This issue should have been found during thorough product testing of 5.0.1 to avoid it in the first place.

Thanks, now that’s what I call good support. Well done, will look forward to the update.

Thanks for the quick response. Can’t see how to send any screen shots as this doesnt have a means of attaching anything and pasting into this box is not doing anything. Also the email received notifying me of your reply was the NoReply type. Looking at the campaign screen, can’t see how that would help as it has two entries one for a test and the actual newspost one and no other detail. Then in the Reports screen its just a list all the previously sent out news posts, with again no detail that would help you. I can’t obviously give you a list of the individuals details as this is against our GDPR policy. I did find another post with a similar issue, so apologies for repeating the issue, but it does not look like its fixed for him either. He was on about the WP_es-emaillist and WP_ig-contacts lists, which after some help from a developer I found the second one has 108 contacts which is as per the current subscribers list, but in the first one there is 101 contacts which was when it was at version 3.X. I found one contact who had a previous email address in 3.x version and he did get the message twice, so I have deleted his old email address. It seems to be random on who it sends it twice too. Could I delete the whole wp-es-emaillist as I am on the 4.5.6 version? Why has the old one been left when updating to the newer version, surely it should have got rid of unwanted files as firstly it takes up space, but also contains individuals personal data?

Hi I did the up[date and cleared caches and initially it worked. However going back onto the page and selecting a the other calendar date of 13 Jun 19, or the 11 may or another tab with the other tutors on and the whole browser becomes unresponsive. Tried it on Chrome and Safari and its the same.

Sorry for delay in getting back to you on this issue. I installed the latest update and the Date Format is still not working correctly. I expect when I go into the General Settings Tab and set the Global Calendar settings, i.e. Date format it should then flow out across the whole of the plugin, but it has no effect. I want to use the UK format of DD/MM/YYYY with Calendar Language as English (UK). I want it to display the date correctly on the Time Slots under the calendars as DD/MM/YYYY in the published form and in the reports, but it is only showing as MM/DD/YYYY, no matter what date format is set. Likewise, on the Opening Hours in the Field Settings Tab, it displays that as YYYY/MM/DD and is not changed by altering the date format setting. Also unless the Default Date Format is selected as MM/DD/YYYY the Default Date, Min and Max Date Setting still doesn’t work correctly as previously explained.

When you update the plug to fix these issues, you also need to update the help ? messages.

Lastly, when viewing the Booking Orders placed, only the person’s email details appear in main report columns, why is there not a basic name field? I got round it by using a Single line for the name but then it only appears in the message column. The persons name in a booking is important. I tried using the Email field, but it only accepts a valid email address format i.e. me@me.com and not free text.

Ok I will give that a go, but I was following the date format in the general settings and help message against that field which said use the date format dd/mm/yy and not dd/mm/yyyy.