Kev Provance
Forum Replies Created
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Forum: Plugins
In reply to: [Redux Framework] New Redux framework breaking old redux based themeWell, the problem is I don’t have a a copy of this theme and cannot debug it. The only change made from the previous version is to the color scheme extension. Nothing else was updated.
If the theme is unsupported, you may need to rollback to the last version of Redux that worked.
Forum: Plugins
In reply to: [Redux Framework] Page with REDUX FRAMEWORK very slowHi,
You will need to contact the author of the theme you are using, for two reasons: 1) We do not support theme that use Redux, as Redux is a product for developers. We have no way of knowing exactly how developers are using Redux…and many use it incorrectly. 2) We do not have access to themes that use Redux and have no way of doing any debugging work. If the theme author can verify your issue and determine the issue is not with your server settings (which you can also check), then they must be the ones to contact us with the data that shows Redux is the issue and we’ll work with them to resolve it.
Also, your site got an “A” for a speed test. It’s very fast. https://tools.pingdom.com/#6431d9ab4d800000
Good luck!
Forum: Plugins
In reply to: [Redux Framework] Conflict with sticky behaviourRedux only controls the options the theme author programs into their theme, as Redux is an options framework. Any theme feature must be reported to the theme author. Not only do I not have access to any premium theme, we also do not support theme’s that use Redux as we did not participate in the coding of the theme.
Good luck.
Forum: Plugins
In reply to: [Redux Framework] Templates button/link missingRedux would have no effect on that. Not all themes support them.
Forum: Plugins
In reply to: [Redux Framework] Redux Framework Theme OptionShort of setting default values, there is no way to do with with Redux out of the box.
Good luck.
@ctiger – Since there are several that do not apply to this situation, I would NOT recommend doing that. Instead, I would recommend downloading the beta version indicated, since it may be some time before there’s an update.
Also, please check your PHP logs and locate any errors that reference redux-framework. Report them here. Also, your PHP version and name of theme would help.
Since I am not able to replicate this and have experienced no other reports of this kind, we’ll have to do several things.
First, please try the beta version: https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip
If that does not work, I’ll need you to disable ALL other plugins BUT Redux. Then, switch to the theme included with WordPress, Twenty-Twenty-One of higher. Click Settings, selected Redux and activate the demo mode. Does the problem still exist?
Forum: Plugins
In reply to: [Redux Framework] There is a problem with the style ‘divide’Please try this beta version: https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip
Forum: Plugins
In reply to: [Redux Framework] White screen when not logged inRemember, Redux controls the theme’s options. When you disable it, you are disabling theme features, which, based on those error messages, is a theme issue. You’ll need to contact them theme author and report this to them. We are unable to support theme that use Redux as we do not have access to the theme, nor do we know how they use Redux.
Good luck
Forum: Plugins
In reply to: [Redux Framework] Warning after last update…I’m pretty sure I found the problem, if you want to try the beta version: https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip
Forum: Plugins
In reply to: [Redux Framework] Warning after last update…Are you the theme author or a theme user? I need to know which theme you are using.
Forum: Plugins
In reply to: [Redux Framework] Warning after last update…Could you check your PHP error log for stack trace information? Knowing where the issue originated will help ,as I cannot reproduce this issue. Also, please include your Health Screen Data.
Forum: Plugins
In reply to: [Redux Framework] Klarna IssueWe don’t support themes that use Redux. That is the theme author’s responsibility. You’ll need to contact them. Good luck.
Forum: Plugins
In reply to: [Redux Framework] i am facing errors using this pluginHi, the first two are not errors but deprecation notices. It means the theme author is still using outdated Redux API (we changed it over six years ago). It won’t affect the the operation of the plugin. You’ll have to contact the theme author and suggest they update their Redux API. I can’t force them to do it.
The last error is a theme issue. Again, you’ll have to take that up with the theme author.
Good luck.