Gerhard Potgieter
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Products out of sotck after the update!!!You can run the Database Update by logging into wp-admin and then going to WooCommerce -> Status -> Tools tab and scrolling to the bottom of that page there should be a Update Database button.
If after that your products are still not showing correctly you can repopulate the lookup tables by going to that same page and clicking the Regenrate button next to Product lookup tables.
Forum: Plugins
In reply to: [WooCommerce] Products out of sotck after the update!!!Please complete the database update routine, this is needed for product stock to display correctly again.
Stock statuses have moved to a new lookup table and the DB update routine populates this table so if it has not run or completed your products will be shown as out of stock.
Hi, just had a look at your site and the image seems to be displaying again?
Forum: Plugins
In reply to: [WooCommerce] 2000 notificationsPR with a fix https://github.com/woocommerce/woocommerce/pull/23363 Would appreciate if we can get some testing done from one of you to ensure this fixes the issue for you.
Forum: Plugins
In reply to: [WooCommerce] 3.6 Update Crashes Login (502 TimeoutThe issue has been addressed in 3.6.1, please update.
Forum: Plugins
In reply to: [WooCommerce] Reports not showing right after update to 3.6.0Did the DB update routine complete? If not be sure to let it run and complete, also as Mike mentioned we cache reporting, it is just too resource intensive to get the latest numbers on every page load.
Forum: Plugins
In reply to: [WooCommerce] WooC v3.6.0 breaks the OceaWP Single product page.From reading the support forums for OceanWP it seems the issue was in a recent release of the theme. They fixed it with a new release https://wordpress.org/support/topic/big-woocommerce-single-page-layout-issue-after-update-to-1-6-6/#post-11441665
Forum: Plugins
In reply to: [WooCommerce] LiteSpeed and WC 3.6.1Hi, would it be possible to provide an extract of your error log so we could pinpoint what is causing the issue?
Hi, thanks for getting in touch and reporting. Can confirm this is a bug. We will work on a fix and release it in the next fix release.
Forum: Reviews
In reply to: [WooCommerce] goodHi Kevin, sorry to hear about the bad experience. WooCommerce core will not deliberately spam you with notices asking to connect to one of our services.
We only ask this when you setup your site for the first time when going through the wizard, after that if you decided you do not want Jetpack or connect to WooCommerce.com will not put notices on your admin pages again.
From what you describe it sounds like the notices are not related to WooCommerce core but another plugin, perhaps the WooCommerce services plugin, do you perhaps have that installed? If so that plugin unfortunately required Jetpack and a WooCommerce.com account as that is used to perform authenticated API request and billing for shipping labels.
Again, I just want to iterate that the notice seems to be related to another plugin and not WooCommerce core. Hope this changes your mind about the rating and that you would consider changing your rating again.
Forum: Plugins
In reply to: [WooCommerce] Webhooks for old orders fired nowWebhook is fired via the WP Cron. The WP Cron relies on traffic to your site to fire, so if you do not have traffic the execution can queue up and then when you all of a sudden get some traffic the queue will start processing again, this can cause delayed delivery of your webhooks.
Also since WooCommerce 3.5 we now use the new WC_Queue class for delivering Webhooks which has a retry for failed events, so it could be a combination of this and the traffic causing old webhooks to retry much later and then finally being delivered.
Forum: Plugins
In reply to: [WooCommerce] Short Description Shows gallery TwiceThis is not standard WooCommerce behaviour. This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Forum: Plugins
In reply to: [WooCommerce] how to add next line space in product category descriptionThe content of the category expect HTML, you can wrap your paragraps in <p></p> tags and it should space it right.
Alternatively, you can use the <br/> tag to break to a new line.
Forum: Plugins
In reply to: [WooCommerce] Some products not showing when sorting products by priceHi, can you perhaps do a test on the products not showing, open them up in wp-admin and just resave them and see if they start showing up again?