Support » Plugin: WooCommerce » Products out of sotck after the update!!!

  • Resolved Zebios

    (@algeriano85)


    Hello,

    After the recent update of woocommerce there is a strange bug!!!Some of the products are out of stock and they are showing on the front end as out of stock but you can add them to cart!!!

    I checked the backend and all these products are in stock, the stock quantity of each product and each variation is positve that’s why i can add them to cart in the front end but it’s only shown in front end as out of stock and also in the backend

    Check this out for the backend https://imgur.com/a/p3v4MCN

    And this for the frontend https://imgur.com/a/E7Rjb6N

Viewing 6 replies - 1 through 6 (of 6 total)
  • hi, my products have a similar issue after last update.
    Also trying to filter my products for availability on backend I see no items in stock, meanwhile each single product show in stock status. In quick edit, switching availability status from in stock to out of stock, updating, and switching againg from out of stock to in stock, updating, the filter show this item. this for each product

    Plugin Author Gerhard Potgieter

    (@kloon)

    Please complete the database update routine, this is needed for product stock to display correctly again.

    Stock statuses have moved to a new lookup table and the DB update routine populates this table so if it has not run or completed your products will be shown as out of stock.

    hi, thanks for your reply.
    How can we complete the database update routine? usually I did it when woocommerce notice appeared, but now this notice doesn’t appear after plugin update.

    thanks

    Plugin Author Gerhard Potgieter

    (@kloon)

    You can run the Database Update by logging into wp-admin and then going to WooCommerce -> Status -> Tools tab and scrolling to the bottom of that page there should be a Update Database button.

    If after that your products are still not showing correctly you can repopulate the lookup tables by going to that same page and clicking the Regenrate button next to Product lookup tables.

    ok, thank you very much. I’m doing it, later(when it finishes) I’ll report you if it’s all ok.
    Meanwhile can I ask you to watch another thread? I have a big issue with structured data. All my simple products lost them…
    ( https://wordpress.org/support/topic/some-products-lost-product-structured-data/ )

    thanks in advance

    Zebios

    (@algeriano85)

    Thanks for your response.

    Actually the prob;em appeared after updating the database..but the problem is solved for now..what i did is updating each affected product separately and the all the out of stocj status became to the normal status.

Viewing 6 replies - 1 through 6 (of 6 total)
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