kilbot
Forum Replies Created
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If anyone is having problems after upgrading and now can’t server customers, please rollback to 0.4.27 and wait a couple of days until there is a couple of bug fix releases.
https://wordpress.org/plugins/woocommerce-pos/advanced/
- This reply was modified 3 years ago by kilbot.
Hi, the license is only for one year. If you contact pro@wcpos.com I’ll take a look at it.
- This reply was modified 3 years ago by kilbot.
Hi! You should see an update to Pro in your WordPress updates, if not, please log into https://wcpos.com/my-account to download manually.
Both versions should be 1.0.0 or higher.
- This reply was modified 3 years ago by kilbot.
Hi @maxdv02!
It seems that the
woocommerce_initaction is being called twice for some reason.For immediate support we could hot patch the Perfect WooCommerce Brands plugin with a
class_existscheck, eg:add_action( 'woocommerce_init', function () { if(! class_exists( '\Perfect_Woocommerce_Brands\PWB_API_Support' )) { require 'classes/class-pwb-api-support.php'; new PWB_API_Support(); } } );I will install Perfect WooCommerce Brands on my dev machine later today, but it could be any plugin or theme file calling the
woocommerce_inithook, so I might not be able to reproduce it without knowing the exact setup for that particular site.- This reply was modified 3 years, 4 months ago by kilbot.
I haven’t had a chance to look at this particular case yet. I’m currently making some major upgrades to the way the POS works which will allow it to be more flexible when dealing with additional data from WooCommerce plugins.
I would be keen to take a look after the new version is released. I don’t have a timeframe on that but you can follow the development of the new version here: https://github.com/wcpos. There is also a Discord server if you want to talk through the error message, we may be able to at least prevent the error message: https://wcpos.com/discord.
Forum: Plugins
In reply to: [WCPOS - Point of Sale (POS) plugin for WooCommerce] blank pageHi Ivan,
First, please check these things:
- Make sure you have Pretty Permalinks enabled, this is a requirement for the WC REST API
- Check the WooCommerce logs for any suspicious errors, ie: WP Admin > WooCommerce > Status > Logs > fatal_error
If you still require assistance, please contact support@wcpos.com with your URL so I can take a look.
Forum: Plugins
In reply to: [WCPOS - Point of Sale (POS) plugin for WooCommerce] POS ERRORHi, can you please contact support@wcpos.com.
I will need to take a look at your POS to diagnose the problem.
Forum: Plugins
In reply to: [WCPOS - Point of Sale (POS) plugin for WooCommerce] can’t process paymentSounds like one (or more) of your products has an invalid tax class.
To diagnose the problem:
- First clear the local product data by going to the Support tab in the POS. Then refresh the POS to make sure you have fresh data from WooCommerce.
- Find a product that reproduces the error.
- Go to that product in the WooCommerce admin and check the tax_class setting. You may need to update and save the product.
- If you do change any products remember to clear the local data to make sure you have the updated version in the POS.
- This reply was modified 3 years, 11 months ago by kilbot.
Forum: Reviews
In reply to: [WCPOS - Point of Sale (POS) plugin for WooCommerce] Great support!Can you please give me you support ticket number so I can check why your question was not answered.
Hi,
The easiest way to do this would be to remove the edit_product capability for the Cashier role. You can do this by going to WP Admin > POS > Settings > POS Access.
When the cashier tries to change the price they will receive an error message telling them they don’t have the capability to edit products.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce POSAh!! Hi @judagutor!
I didn’t realise this was on the WooCommerce support forum. I am the developer of WooCommerce POS and got an alert because of the title of the original post.
I believe the question by @gpcmedia is related to my plugin. Perhaps it should be moved to WooCommerce POS forum.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce POSHi, there are basic reports with the Pro plugin, eg: https://docs.wcpos.com/reports#sales-by-cashier
Alternatively you could write your own SQL query to separate sales by cashier. The User ID for the cashier is saved as metadata for each order under the ‘_pos_user’ key.
I will look at improving the reporting for all users in the near future.
Forum: Plugins
In reply to: [WCPOS - Point of Sale (POS) plugin for WooCommerce] Decimals in price goneThat should not be happening! Can you please contact me via support@wcpos.com with a screenshot so I can investigate further?
Hmmm .. that’s strange. By default it’s set to ‘completed’. But glad you have found the problem 😅
The checkout screen should change from blue ‘To pay’ to a green ‘Paid’. Can you please try the demo at http://demo.wcpos.com/pos to see if you are seeing the same transition?