Forum Replies Created

Viewing 15 replies - 1 through 15 (of 18 total)
  • Yes I am having the exact same problem.

    “The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. .htaccess.bak

    Plugin update failed.”

    Hi again, I am now locked out of WordPress login after I added the code to fix the attributes issue (which worked but has left me unable to login) and receiving the message: ERROR: “Cookies are blocked due to unexpected output”.

    URL is https://kasaba.com.au/wp-login.php?redirect_to=https%3A%2F%2Fkasaba.com.au%2Fwp-admin%2F&reauth=1

    Logged into into Cpanel and deleted the code but that didn’t help. I am pretty lost now as I can’t get into my WordPress site at all and trying my website as a user just goes to a blank page ( should say website is in maintenance mode).

    Thanks, Jane.

    • This reply was modified 2 years, 8 months ago by kasaba.

    Another update on “cart empty” problem. Now after I “add to cart” it goes to a blank page. It seems after I added the code I am going to blank pages constantly (not loading properly). The URL keeps showing https://kasaba.com.au/wp-admin/post.php

    Thanks, Jane.

    • This reply was modified 2 years, 8 months ago by kasaba.

    Just an update – I have fixed the drop down variations issue with a code and added it the functions.php theme. I found it in past support thanks.I just need help with the “empty card issue” please.
    Thanks again for the support !

    CODE:

    add_action(‘jigoshop_before_single_product_summary’,’thumbnail_fix’);
    function thumbnail_fix()
    {
    echo'<script>jQuery(document).ready(function($){$(\’body\’).find(\’img.wp-post-image\’).attr(“srcset”,””);});
    </script>’;
    }

    [Moderator note: code fixed. Please wrap code in the backtick character or use the code button.]

    • This reply was modified 2 years, 8 months ago by bdbrown.
    • This reply was modified 2 years, 8 months ago by bdbrown.

    Sorted installation thank you.

    • This reply was modified 2 years, 8 months ago by kasaba.

    Hi Marcin, thanks for fast reply. Yes sorry – Jigoshop eCommerce. I have tried three times and keep getting installation error.

    Hi again 🙂 In addition I am getting this this message when checking on migration for my site:

    We detected that you have overwritten the following templates
    canvas/index.php

    Please note, that we do not use these files anymore – your custom changes will not be visible in the new version

    Thanks you so very much Marcin …really appreciate your support. Can I ask how you fixed it just so I try this next time if it happens again ?
    Jane

    Hi Marcin, I have added that code to my functions.php and there is still no change.
    There is only only product where the attributes are showing: http://kasaba.com.au/shop/product/all-products/turkish-bath-towel-2/

    All the other variable products do not show attributes.

    Thanks, Jane.

    Hi thanks for your replies. Are you asking if the following is in my functions.php ro should i add it ?

    add_action(‘jigoshop_before_single_product_summary’,’thumbnail_fix’);
    function thumbnail_fix()
    {
    echo'<script>jQuery(document).ready(function($){$(\’body\’).find(\’img.wp-post-image\’).attr(“srcset”,””);});
    </script>’;
    }

    Thanks again

    Hi again, just to clarify. This problem has only just started again – after the last fix about 6 months ago. (from Jigoshop support).
    Thanks 🙂

    My system info is:

    ### WordPress Environment ###

    Home URL: https://kasaba.com.au
    Site URL: https://kasaba.com.au
    Jigoshop Version: 1.17.15
    Jigoshop Database Version: 1503180
    Log Directory Writable: ✕ To allow logging
    make /home/kasabac5/public_html/wp-content/uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR.

    WP Version: 4.5.3
    WP Multisite: –
    WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
    WP Debug Mode: –
    Language: en_AU

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.22
    PHP Post Max Size: 64 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.6.30
    eAccelerator: ✕
    APC: ✕
    OpCache: ✕
    Short Open Tag:
    Allow URL fopen: –
    Session:
    Cookie Path: /
    Save Path:
    Use Cookies:
    Use Only Cookies:
    Max Upload Size: 64 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    Remote Post:
    Remote Get:

    ### Server Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Active Plugins (18) ###

    Akismet: by Automattic – 3.1.11
    BackUpWordPress: by Human Made Limited – 3.6.1
    Contact Form by BestWebSoft: by BestWebSoft – 3.97
    Canvas Extension – Menu Pack: by PootlePress – 1.3
    Jetpack by WordPress.com: by Automattic – 4.0.3
    Jigoshop Basic Bundle Shipping: by polevaultweb – 1.0.2
    Jigoshop Easy Print Button: by Jigoshop – 2.0
    Jigoshop Stripe Extension: by Jigoshop – 2.0
    Jigoshop Stripe Gateway: by Jigoshop – 1.4.1
    Jigoshop: by Jigoshop Limited – 1.17.15
    Optin Forms: by Boris Beo – 1.1.8
    WooDojo: by WooThemes – 1.5.4
    WooThemes Helper: by WooThemes – 1.3.0
    Yoast SEO: by Team Yoast – 3.3.1
    WP Google Maps: by WP Google Maps – 6.3.10
    WP Menu Cart: by Jeremiah Prummer
    Ewout Fernhout – 2.5.7

    xili re/un-attach media: by dev.xiligroup – MSC – 1.0.1
    Zopim Widget: by Zopim – 1.4.3

    ### Settings ###

    Taxes Enabled: –
    Shipping Enabled:
    Force SSL:
    Currency: AUD ($)
    Currency Position: right_code_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### Jigoshop Pages ###

    Shop Base: #3688 – /shop/
    Cart: #3690 – /cart/
    Checkout: #3699 – /checkout/
    Pay: #3701 – /checkout/pay/
    Thanks: #3702 – /checkout/thanks/
    My Account: #3694 – /my-account/
    Edit Address: #3696 – /my-account/edit-address/
    View Order: #3698 – /my-account/view-order/
    Change Password: #3697 – /my-account/change-password/
    Track Order: #3692 – /order-tracking/
    Terms: #1939 – /terms-conditions/

    ### Taxonomies ###

    Product Types: configurable (configurable)
    downloadable (downloadable)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    virtual (virtual)

    ### Theme ###

    Name: Canvas
    Version: 5.10.0
    Author URL: http://www.woothemes.com/
    Child Theme: ✕ – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    Jigoshop Support: Not Declared

    ### Templates ###

    Overrides: canvas V.5.10 /index.php

    Hi Vasili, I spoke too soon. Customers are letting me know they are still receiving my order completed email after I have sent it originally. Some of these are two weeks after the original one was sent.
    I have generated the emails but that hasn’t fixed it.
    Thanks, Jane.

    Thanks Vasili, I think its sorted.
    Appreciate your support.

    Hi Vasili , I will try this and advise
    Thanks Jane

    Hi Marcin, thanks for replying. Yes it did work before with no issues.
    System Report below:
    Thanks Jane.

    ### WordPress Environment ###

    Home URL: https://kasaba.com.au
    Site URL: https://kasaba.com.au
    Jigoshop Version: 1.17.9
    Jigoshop Database Version: 1503180
    Log Directory Writable: ✕ To allow logging
    make /home/kasabac5/public_html/wp-content/uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR.

    WP Version: 4.4
    WP Multisite: –
    WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
    WP Debug Mode: –
    Language: en_AU

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.5.30
    PHP Post Max Size: 64 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.6.27
    eAccelerator: ✕
    APC: ✕
    OpCache: ✕
    Short Open Tag:
    Allow URL fopen: –
    Session:
    Cookie Path: /
    Save Path:
    Use Cookies:
    Use Only Cookies:
    Max Upload Size: 64 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    Remote Post:
    Remote Get:

    ### Server Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Active Plugins (17) ###

    Akismet: by Automattic – 3.1.6
    BackUpWordPress: by Human Made Limited – 3.3.4
    Contact Form by BestWebSoft: by BestWebSoft – 3.96
    Canvas Extension – Menu Pack: by PootlePress – 1.3
    Definitely allow mobile zooming: by Martin Stehle – 1.0.3
    Jetpack by WordPress.com: by Automattic – 3.8.2
    Jigoshop Basic Bundle Shipping: by polevaultweb – 1.0.2
    Jigoshop Stripe Gateway: by Jigoshop – 1.4.1
    Jigoshop: by Jigoshop Limited – 1.17.10
    Optin Forms: by Boris Beo – 1.1.8
    WooDojo: by WooThemes – 1.5.4
    WooThemes Helper: by WooThemes – 1.3.0
    Yoast SEO: by Team Yoast – 3.0.7
    WP Google Maps: by WP Google Maps – 6.3.01
    WP Menu Cart: by Jeremiah Prummer
    Ewout Fernhout – 2.5.7

    xili re/un-attach media: by dev.xiligroup – MSC – 1.0
    Zopim Widget: by Zopim – 1.4.2

    ### Settings ###

    Taxes Enabled: –
    Shipping Enabled:
    Force SSL:
    Currency: AUD ($)
    Currency Position: right_code_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### Jigoshop Pages ###

    Shop Base: #3688 – /shop/
    Cart: #3690 – /cart/
    Checkout: #3699 – /checkout/
    Pay: #3701 – /checkout/pay/
    Thanks: #3702 – /checkout/thanks/
    My Account: #3694 – /my-account/
    Edit Address: #3696 – /my-account/edit-address/
    View Order: #3698 – /my-account/view-order/
    Change Password: #3697 – /my-account/change-password/
    Track Order: #3692 – /order-tracking/
    Terms: #1939 – /terms-conditions/

    ### Taxonomies ###

    Product Types: configurable (configurable)
    downloadable (downloadable)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    virtual (virtual)

    ### Theme ###

    Name: Canvas
    Version: 5.9.15
    Author URL: http://www.woothemes.com/
    Child Theme: ✕ – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    Jigoshop Support: Not Declared

    ### Templates ###

    Overrides: canvas Latest/index.php

Viewing 15 replies - 1 through 15 (of 18 total)