Support » Plugin: Jigoshop » Empty Cart Issue JS.1x

  • Resolved kasaba

    (@kasaba)


    Hi there, unfortunately I have migrated back to Jigoshop 1.x until I can get a solution for the variable product drop down menu issue as i had too many enquiries from customers about it.

    So back on Jigoshop 1.x : I have a problem now where when a product is added to the cart it says “Product successfully added to your cart” however underneath it says Your cart is empty and the cart is in fact empty so customers can’t checkout.

    Also, on jigoshop 1.x I am getting the old problem of the attribute (colour) not changing on the drop down variation. You have fixed this previously for me but I am not how. Would you mind looking at that again for me please.
    I do intend on migrating to Jigoshop 2 again in the future.

    Thanks again for your support. Much appreciated. Jane.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Just an update – I have fixed the drop down variations issue with a code and added it the functions.php theme. I found it in past support thanks.I just need help with the “empty card issue” please.
    Thanks again for the support !

    CODE:

    add_action(‘jigoshop_before_single_product_summary’,’thumbnail_fix’);
    function thumbnail_fix()
    {
    echo'<script>jQuery(document).ready(function($){$(\’body\’).find(\’img.wp-post-image\’).attr(“srcset”,””);});
    </script>’;
    }

    [Moderator note: code fixed. Please wrap code in the backtick character or use the code button.]

    • This reply was modified 2 years, 9 months ago by bdbrown.
    • This reply was modified 2 years, 9 months ago by bdbrown.

    Another update on “cart empty” problem. Now after I “add to cart” it goes to a blank page. It seems after I added the code I am going to blank pages constantly (not loading properly). The URL keeps showing https://kasaba.com.au/wp-admin/post.php

    Thanks, Jane.

    • This reply was modified 2 years, 9 months ago by kasaba.

    Hi again, I am now locked out of WordPress login after I added the code to fix the attributes issue (which worked but has left me unable to login) and receiving the message: ERROR: “Cookies are blocked due to unexpected output”.

    URL is https://kasaba.com.au/wp-login.php?redirect_to=https%3A%2F%2Fkasaba.com.au%2Fwp-admin%2F&reauth=1

    Logged into into Cpanel and deleted the code but that didn’t help. I am pretty lost now as I can’t get into my WordPress site at all and trying my website as a user just goes to a blank page ( should say website is in maintenance mode).

    Thanks, Jane.

    • This reply was modified 2 years, 9 months ago by kasaba.
    Plugin Author Jigoshop Support – Marcin

    (@azrielnefezen)

    Hi
    Please contact me at support@jigoshop.com – prepare your FTP and wp-admin access details.

Viewing 4 replies - 1 through 4 (of 4 total)
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