Jonathan Martínez
Forum Replies Created
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Hey @enricopadovani
I was able to replicate the issue you reported and have added it to our bug list for fixing in a future release. While we can’t yet provide an exact timeline for when this issue will be resolved, rest assured that our development team will investigate and address it as soon as possible.
Thank you for bringing this to our attention and for your patience while we work on a solution.
Best,
Hey @jackwil
Thank you for reaching us about this.
Could you share the URL where we can see the issue with the form?
Best,
Thank you @aliengirlxyz,
I can’t replicate the issue on my end. To continue troubleshooting, could you create a new ticket using our system here?
https://formidableforms.com/new-topic/We’ll find you account and help you reset it if needed.
Best,
Jonathan
Hey @aliengirlxyz
Thank you for reaching out to us today! I’ll need some additional information to help you resolve the issue:
- Could you share the WordPress version you’re running?
- Could you share the version of the Formidable Form lite plugin you’re running?
- To confirm, could you share a screenshot of the Formidable Forms widget you’re using?
Best,
Jonathan
Hey @jms1017
Thank you so much for sharing all this information with us. We support the Lite plugin via WordPress forums.
In order to assist you better, could you write us a new ticket using the following form?
https://formidableforms.com/new-topic/Best,
Jonathan
Hey @michaelb428ping,
As a Pro user, you have access to our priority support. Could you please submit a new ticket here https://formidableforms.com/new-topic/ ?
Best,
JonathanHey @tammytappan
Thank you for reaching out to us today.
You will be delighted to hear that what you are after can be built with Formidable Forms.
– Our built-in email notification action will allow you to notify the supervisor when the form is submitted. Then, it will notify the person tracking it after it has been approved.
https://formidableforms.com/features/email-autoresponders-wordpress/
– Using our Views add-on, you could set up a page where the supervisor can review and approve the entries.
https://formidableforms.com/features/display-form-data-views/
https://formidableforms.com/features/front-end-editing-wordpress/
If Formidable doesn’t meet your needs for any reason at all, you can take us up on our 14-day money-back guarantee.Let me know if you have any other questions I can help with.
Best,
JonathanHey @michaelb428ping ,
Yes, the [auto_id] shortcode is only available in the Pro version. You could also avoid the error by making sure the entries are not identical when submitted.
Best,
JonathanHey @michaelb428ping
The error usually appears when submitting entries with identical values.
You can use the auto-increment shortcode to assign a unique number to a hidden field in each form entry, and this will make each form submission unique, bypassing this issue. However, this is a PRO feature, and it will require the Pro plugin to be enabled and active.
Full documentation on this feature can be found here: https://formidableforms.com/knowledgebase/using-dynamic-default-values-in-fields/#kb-automatically-increment-an-id
Let me know if I can help you with anything else.
Best,
Thank you for the link @setegom .
In order to further troubleshoot the issue. Could you export the form as an XML file and create a new ticket here?
https://formidableforms.com/new-topic/Best,
JonathanHey Jay,
Thank you for sharing this. I’ll make sure our admin team is notified about this.
Best,
JonathanHey @setegom
Thanks you for writing us today.
Could you share a public link where I can see the issue?
Best,Hey @jcollier
Thank you for reaching out to us about this today.
You can have a better overview of the features included in the Lite version here: https://formidableforms.com/knowledgebase/what-is-the-difference-between-the-lite-free-and-pro-version/Let me know if you have any other questions.
Best,
JonathanHey @csdorman
Thank you for getting back to me and for confirming this.
To protect your privacy. Could you open a ticket here https://formidableforms.com/new-topic/, where you can upload your form XML file, and we can further troubleshoot?
Best,
Hey @csdorman
Thank you for reaching us know about this. Those are the most common solutions. However, we can further troubleshoot to rule out any conflict.
Could you follow the steps in the link below?
https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflictLet me know if you have any questions.
Best,
Jonathan