johnghiz

Hello,

Thank you for sharing your positive experience with us and giving the CompressX plugin a 5-star review. We greatly appreciate your feedback and are thrilled to hear that you enjoyed using our plugin. Your support means a lot to us, and we’re grateful for the time you took to share your satisfaction.

Have a nice day 🙂

Hello,

We sincerely appreciate your brief yet impressed 5-star review, and we are grateful for your acknowledgment of our product.

Have a nice day 🙂

Hello @jovarask

The picture tag method is primarily a fallback for users on some shared hosting who can’t use the rewrite rule method. This method can sometimes have compatibility issues, especially with complex themes or other plugins. In that case, we recommend using the rewrite rule method, as it provides much better and more reliable compatibility.

Regarding your use of Cloudflare, we have a feature that can help with caching. In our plugin’s CDN settings, you can configure it to automatically purge the Cloudflare cache whenever new WebP or AVIF images are generated. This can be very effective at resolving CDN caching issues like the one you’re experiencing.

While CDN cache can cause temporary problems, in the long run, the cache will eventually update. On our own test sites, we use the rewrite rule method with Cloudflare, and it works without any issues.

Please let us know if you need any further information.

All the best,

Hello @rstrah

Unfortunately, from our side with WordPress, there’s not much more we can do to help. Even with a dev environment, the core problem lies with the CDN’s configuration, so the outcome would likely be the same.

The most effective next step is to contact your CDN provider directly. They should be able to look at the specific settings for your account and help you ensure that the ?original parameter is being handled correctly in your environment.

All the best,

Hello,

1. To verify if the images are loaded in WebP or AVIF format, you can right-click on the image, select “Inspect,” then navigate to the “Network” tab in the browser’s developer tools. There, you’ll see the image format type (WebP or AVIF). If you’re certain that the images are not loading in WebP or AVIF format, please provide the page links and specify the particular images in question. We are going to review them.
2. For LiteSpeed Cache users, clear the cache after CompressX finishes converting images. If your site is hosted on a LiteSpeed web server, restart the server after activating CompressX for the rewrite rule in .htaccess files to take effect.
3. If the issue continues, kindly provide the page URL where the images remain in their original format for further investigation.

Kind regards,

Hello, we are looking into this and will get back to you promptly with an update.

Hello @jovarask

We’ve found that your images are already being served in the AVIF format when the gold variant is selected, as you can see in this screenshot.

Please note that the image URL does not need to have a .avif suffix to show that the converted format is taking effect. To verify whether AVIF or WebP is being served, you can check the image type in your browser’s developer console. For more details, please refer to this CompressX doc.

All the best,