Jeremy
Forum Replies Created
-
Hello @bajlazzo,
Since we didn’t hear back from you, we are going to close this thread. Feel free to re-open it or create a new one if you still need assistance.
Thank you.
Hello @more2think,
Sorry for the delay. We have responded to your ticket. Please check.
Thank you for your patience.
Hello @mitchelcune,
Thank you so much for your feedback. We’re glad to hear you found the interface user-friendly and the AI features helpful.
We understand that the number of options can feel overwhelming at times. To simplify things, you can enable Easy Mode by navigating to WordPress Dashboard → Rank Math → Dashboard, which will display only the essential settings for a smoother experience. See screenshot: https://i.rankmath.com/i/c4pLbc
Regarding the dashboard performance, Rank Math is optimized for speed and should not slow things down. You may refer to this guide for more details: https://rankmath.com/kb/does-installing-rank-math-slow-down-my-website/
If you’re experiencing any slowdown, it may be due to a configuration issue, and we’d be happy to take a closer look and help you resolve it.
We truly appreciate your feedback as it helps us improve further!
Hello @lennilg,
Thank you for your query and we are so sorry about the trouble this must have caused.
To better assist you, could you please share the affected website URL? This will allow us to take a closer look at your setup and identify any potential issues more accurately.
In the meantime, we recommend checking your Google Search Console for any indexing or coverage issues that might explain the drop in visibility. You can refer to this guide for more information: https://support.google.com/webmasters/answer/7440203?hl=en
Regarding the specific points you mentioned:
- hreflang tags: Rank Math does not manage hreflang tags directly, as these are typically handled by translation or multilingual plugins (e.g., WPML, Polylang).
- Content-Language header / geo tags: These may depend on your theme or server configuration. Once we have your URL, we can verify if these are present or missing.
- Local/geo schema: Rank Math does support Local SEO schema, which you can configure here: https://rankmath.com/kb/local-seo/
Please note that switching SEO plugins can sometimes cause temporary fluctuations in rankings, but it should not result in a complete loss of visibility when everything is properly configured.
Once we have your website URL, we’ll be happy to investigate further and guide you accordingly.
Looking forward to your reply.
Hello @dochara,
Thank you so much for getting in touch.
The lower score in Rank Math is expected because Content Analysis only evaluates content present in the WordPress editor. Content added dynamically from your JSON file after publishing isn’t included in the analysis.
If your JSON content is rendered server-side and visible in the page source, search engines can still crawl and index it. However, Rank Math won’t account for it unless it’s stored in the post content (in the database).
To get a more accurate score, you could integrate the JSON output into the saved post content, though this is optional since the score itself doesn’t affect rankings.
Hope that helps.
Hello @more2think,
From the error log you shared, the PHP error is originating from WPML where
method_exists()is receiving an array instead of an object/string, which is what triggers the crash. Since this happens inside WPML’s code, it indicates a compatibility issue triggered when our plugin are active.We will need to check this further on your site. Please email our support team at support@rankmath.com so we can assist you further.
Looking forward to helping you.
Hello @salihbora,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please go to your WordPress Dashboard → Rank Math → Titles & Meta → Author and make sure that the Author Archives option is enabled.
If that option is already enabled, we will need to check this further on your site. Please email our support team at support@rankmath.com so we can assist you further.
Looking forward to helping you.
Hello @rstrah,
Thank you for your query and we are so sorry about the trouble this must have caused.
We will need to check this further on your site. Please email our support team at support@rankmath.com so we can assist you further.
Looking forward to helping you.
Hello @more2think,
Thank you so much for getting in touch.
Could you please check if any errors are displayed on the affected translated page? If so, kindly share a screenshot of the error so we can take a closer look.
Additionally, please go to WP Dashboard → Rank Math → Status & Tools → System Status, click the “Copy System Info to Clipboard” button, and paste the information here. This will help us further analyze the issue.
We look forward to your reply.
Hello @ahortin,
Please check if there are other plugins or your currently active theme in your website that may be causing this issue. You can follow this guide troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, we will need to check this further on your site. Please email our support team at support@rankmath.com so we can assist you further.
Looking forward to helping you.
Hello @sweetheatmn,
Thank you so much for getting in touch.
We tested the same approach on our end using
wp_insert_post()and the newly created posts were immediately included in the post-sitemap.xml generated by Rank Math. Because of this, the behavior you’re experiencing is most likely related to caching rather than the sitemap generation itself.Please follow the steps below:
1) Flush the Sitemap cache by following this video screencast: https://i.rankmath.com/pipRDp
2) Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/
3) Apply the following filter code to your site.
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');Here’s how you can add filter to your WordPress site:https://rankmath.com/kb/wordpress-hooks-actions-filters/
Let us know how that goes. Looking forward to helping you with this one.
Hello @thoipham77,
Thank you for your query and we are so sorry about the trouble this must have caused.
1. We are not experiencing this issue on our end, and we have not received similar reports from other users. To investigate further, could you please share a few example URLs where the titles have changed?
2. This is not a bug. Rank Math has always generated the SEO description using the short product description when the %excerpt% variable is used.
If you would prefer to use the full product description, you can create a custom variable by adding the following code to your theme’s or child theme’s functions.php file:
add_action( 'rank_math/vars/register_extra_replacements', function() {
rank_math_register_var_replacement(
'woo_full_desc',
[
'name' => esc_html__( 'Woo Full Desc.', 'rank-math' ),
'description' => esc_html__( 'Woo Full Description...', 'rank-math' ),
'variable' => 'woo_full_desc',
'example' => woo_full_desc_callback(),
],
'woo_full_desc_callback'
);
} );
function woo_full_desc_callback() {
global $post;
if ( empty( $post ) ) {
return 'Product Description';
}
return wp_strip_all_tags( $post->post_content );
}After adding the code, please use
%woo_full_desc%in the Single Product Description field instead of%excerpt%.3. We are unable to replicate this issue. Please share the affected page, product, or category URLs so we can check them more closely.
4. Please provide example URLs and screenshots of the settings so we can better investigate the behavior.
If you’d like us to check this directly on your website, please open a new support ticket at support@rankmath.com, and we’ll be happy to assist further.
Looking forward to helping you.
Hello @2abigaildcd,
We’re really sorry to hear about your experience and understand how frustrating this situation must be.
Regarding Content AI, the trial is optional and converting to a yearly plan should only happen if the subscription wasn’t canceled before the trial period ended. That said, we’d be happy to review the charge and help clarify what happened.
As for the support request, the AI assistant is intended to help surface relevant documentation first, but it should still forward your request to our support team when needed. It sounds like something may have gone wrong in your case, and we sincerely apologize for the delay.
Could you please share the username associated with your Rank Math account so we can locate your request and assist you right away? You may also share the affected website here.
We appreciate you bringing this to our attention and will do our best to resolve this for you quickly.
Hello @pete3,
Thank you for the update, and we’re glad to hear that you sorted it out.
We appreciate you sharing your feedback regarding performance on larger websites. We’ve noted your feedback as we improve our AI Link Genius feature.
If you encounter anything similar again or need assistance in the future, please don’t hesitate to reach out.
Cheers!
Hello @sym3088,
At the moment Rank Math will not be able to detect the correct word count for the Chinese language properly. Therefore you are seeing an incorrect word count and keyword density in the content analysis.
So you can simply ignore the tests as the SEO score is only for your reference and will not affect your site’s SEO performance. Web crawlers will be able to detect the correct word count and that’s what matters. You can also disable the tests by using the following filters on your site:https://rankmath.com/kb/disable-seo-content-tests/#length-of-the-content
https://rankmath.com/kb/disable-seo-content-tests/#keyword-densityHere is how to add the filters to your site: https://rankmath.com/kb/wordpress-hooks-actions-filters/
Hope this helps. Let us know if you need any other assistance.