jaimeklein
Forum Replies Created
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Hi DNutbourne
Sorry I’ve finally got to doing this, it’s been busy lately. I set a timer and started a backup with all options ticked. Every 5 minutes I hit refresh until the 30 minutes was up.
It hit a certain spot then stopped even after the refreshes, then it finally threw an error and closed the backup.I’ve attached two logs as they were progressing through, and a server error that occurred once when I refreshed and finally the end log file. In the screenshots you can see the warning about backup directory not being writable and disk space is full but I’ve checked this multiple times unless I’m still missing something.
https://mdanational.sharefile.com/d-s772ee49b4344b0ba
Thanks
Hi DNutborne
Yes, I have
define( ‘ALTERNATE_WP_CRON’, true );
in my wp-config file above the line that says “Stop Editing!”Thanks
Hi DNutbourne,
Please find a link to the log files in the updraft directory https://mdanational.sharefile.com/d-s2918c2f7aa9403db
Thanks
Hi DNutbourne
There is 65.8gb free space on the drive where the files are being backed up. No quotas are in place. The server VM is dedicated to the WordPress blog so there are no other services that would be interrupting the UpdraftPlus backup
Thanks
Hi David
Here is a log from a backup I tried today. I ticked plugins, themes and uploads.
https://pastebin.com/N2ajvvJ0This message came up before the backup had ended.
Fri, December 28, 2018 10:11
Warning: C:\inetpub\wordpress/wp-content/updraft: The backup directory is not writable (or disk space is full) – the database backup is expected to shortly fail.The last log message was:
The backup apparently succeeded (with warnings) and is now complete (Dec 28 11:00:07)But no uploads, themes or plugins have been backed up, I think the database backup failed in the middle somewhere and this last log message is erroneous.
I have full permissions to that directory, plus it’s parent directory. This is on a Windows 2016 Server Standard on IIS 10.
I hope this helps
ThanksThank you David, I’ll do this and get back to you.
Hello DNutborne
Sorry about the late reply. I leave the backup to run until it times out, I’ve left it all night sometimes and come back in the morning to find it stalled and the retry seconds counter at a huge number like 45673 or something.
The site does receive visitors, yes. Do you think it’s getting stuck on particular files?
It used to work absolutely flawlessly and was amazing. Since updating the program is now gettig stuck and not working at all. The infrastructure and server that it resides on have not changed. It’s still backing up to the local disk on the server.
Please advise the next steps to troubleshoot this issue. Shall I try disabling some settings, do you need more logs maybe?
Thanks
Hello
Please find a paste of the latest backup here. https://pastebin.com/rYBJGEhJ
It’s behaving very, very strangely now since I put that alternate cron line in.
This log above is after I’d unticked “backup database” but kept everything else, it appears to be trying to backup the plugins directly, then just fail.Here’s the log when I tried to backup everything including the database, again it seems to fail for no reason but still say the backup completed successfully, but the logs show otherwise. https://pastebin.com/pYeVx0xC
In the first backup above there are no buttons under “Backup Data” to click – usually for a successful backup there would be Database, Themes, Uploads, Others.
In the second example there is just the database button, nothing else.
Please assist if you can!
Thank you
Hello,
Ok that seems to not be crashing the site and I’m testing some backups now and will let you know if it stalls again. I’ve taken all filters off and am backing up plugins, themes, uploads and database.
Hello,
Unfortunately there is nothing in the PHP error logs that references UpdraftPlus in the error log. There is just LDAP references to looking up domain users and then images and files being loaded when the site is served up to the user.
Thanks
Hi DNutbourne,
Unfortunately putting this command in at the bottom of wp-config.php instantly breaks the site with a HTTP 500 error and the site does not load. When I comment it out, the site loads again,
Any ideas?
Thanks
JaimeHi
I have this plugin installed, there is an error up the top, please see below.
There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was:
Unexpected HTTP response code: 401I am running IIS 10 with PHP and MySQL installed on a Windows 2012 R2 server.
We are also running an NTLM plugin to perform SSO functions so users automatically get logged in with their Active Directory usernames when logging on to the WordPress site.
Cron seems to have issues which I haven’t been able to resolve. However, this has never been a problem for UpdraftPlus which I used to run manually and it completed successfully.
Is it possible that an update to a newer version of UpdraftPlus relies more heavily on cron and now doesn’t work because I don’t have cron running successfully?
Thanks
Hi Bryle
Have you had a chance to look through the log files yet?
Thanks
Hi Bryle
Here is the paste where the backup stalled with no exclusions in place
https://pastebin.com/Zmkxbfz0 – it stalled somewhere inside the plugins directoryHere is a paste when I excluded the plugins directory
It stalled somewhere inside the uploads directory.
https://pastebin.com/diKU5WEKThanks
Hi,
That’s fixed the issue, thank you very much!
I’m still not 100% sure of the creating a notification with BNFW for a default WP notification then disabling it, but my immediate issue is fixed,
Thank you!