Jade

Hi @andpercent604,

We’d be happy to help!

It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you submit a support ticket though the WPForms account dashboard when you have a chance?

From there, our support team will be able to take a closer look at your request.

Thanks!

Hi @mathildewpforms,

It looks like there could be a styling conflict between the site theme and the forms. To fix this, please try the following custom CSS snippet:

div.wpforms-container .wpforms-form textarea {
    max-width: 100%;
}

And in case it helps, here’s a tutorial from WPBeginner on how to add custom CSS like this to your site.

Hope this helps!

Hello @mcshore,

Thanks for reaching out!

I took a look at the form and I believe I see the issue with the checkbox/radio button styling. The WordPress theme is changing the browser’s default appearance for checkbox/radio button inputs and that’s conflicting with WPForms styles.

To address this, we need to make some small CSS tweaks, which I’ve included below:

.wpforms-container input[type=radio] {
	-webkit-appearance: radio !important;
	-moz-appearance: radio !important;
	appearance: radio !important;
}

.wpforms-container input[type=checkbox] {
	-webkit-appearance: checkbox !important;
	-moz-appearance: checkbox !important;
	appearance: checkbox !important;
}

.wpforms-container label:before,
.wpforms-container input[type=radio]:checked:before,
.wpforms-container input[type=radio]:before,
.wpforms-container input[type=checkbox]:checked:before,
.wpforms-container input[type=checkbox]:before,
.wpforms-container input[type=radio]:checked:after,
.wpforms-container input[type=radio]:after,
.wpforms-container input[type=checkbox]:checked:after,
.wpforms-container input[type=checkbox]:after {
	display: none !important;
}

In case it helps, here’s a tutorial on easy ways to add custom CSS like this to your site.

I hope this helps!

Hi @jnahuelfil,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @mohamedelattar,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @bmw2182,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @rlahura,

Thanks for writing in.

When you get the chance, can you please try adding this code to your site?

.wpforms-container.inline-fields {
    display: block !important;
}

And in case it helps, here’s a tutorial from WPBeginner on how to add custom CSS like this to your site.

Also, it looks like you’re using the paid version of WPForms. Please know that you can drop us a line through our contact page.

From there, our support team will be able to take a closer look at your request through email.

I hope this helps.

Hi @adelaalbertova,

Thanks for writing in!

When you get the chance, can you please check what version of PHP your site is running in?

In case you’re running PHP 8.x, unfortunately, you will need to have your server set to run PHP 7.x. At the moment, we are not quite ready with PHP 8 compatibility, but it is coming soon on the horizon.

I believe PHP 8 support is coming in the next major release, but that is subject to change based on a number of factors. When you have a moment, could you ask your web host to set your site to run PHP 7.x then test the site again? I believe that should resolve your issue.

Thanks, and again I do apologize for any inconvenience.