Jade
Forum Replies Created
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Hello @m22687,
Our apologies for the trouble.
Based on the error message you are getting, it looks like some of the files were not updated successfully when you ran the update.
To solve this, please login through S/FTP then to to wp-content/plugins then download the wpforms-lite folder (for backup purposes). Once downloaded, please delete the directory then log back in to the admin page then go to Plugins > Add New and reinstall WPForms.
I hope this helps!
Hello @activequilibreyv,
When you get the chance, could you please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress to see if it helps resolve the issue?
Hi @cyancoding,
We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).
Thanks!
Hi @jglazer63,
We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).
Thanks!
Hi @willslane,
We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).
Thanks!
Hi @emanueleci,
We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).
Thanks!
Hi @elliotmch,
We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).
Thanks!
Hello @activequilibreyv,
I checked your site and it looks like the issue could be caused by the caching plugin that might be combining and minifying the Javascript files on your site.
When you have the chance, can you please check your caching plugin settings and disable the optimization on the page where the forms are or you can Exclude WPForms’ assets from minification by going to the Never minify the following JS files to add
/wp-content/plugins/wpforms/assets/js/wpforms.js.I hope this helps.
Hello @masterbrowser,
Thanks for trying out the troubleshooting guide.
I did some further checking and WPForms Lite version 1.5.8, the required field option for the number field was removed because the field defaults to 0 (or the value you set as default) which is a valid value for the number field that is why even if it’s left blank, it’s not marked as an empty field.
It looks like this update did not show on your end because you are still on version 1.5.7. So when you can, please update to the latest version of WPForms.
I hope this explains it.
Hi @karl1966,
We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).
Thanks!
Hi @masterbrowser,
When you get the chance, could you please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress to see if it helps resolve the issue?
Hello @andreen,
Please check the last section on this guide: https://wpmailsmtp.com/docs/how-to-set-up-the-gmail-mailer-in-wp-mail-smtp/.
For follow-ups, please post in the WP Mail SMTP Lite support forum here.
Thank you!
Hello @pieemme,
Our apologies for any confusion. I recorded a quick screencast that shows how to delete fields added to the form: https://a.supportally.com/853wjG
I hope this helps!
Hello @cyancoding,
When you get the chance, could you please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress to see if it helps resolve the issue?
Hello @elliotmch,
Please try this code:
div.wpforms-confirmation-container { padding: 5px !important; background-color: #fff !important; } div.wpforms-confirmation-container p { margin-bottom: 0; }Please also feel free to add more customization to the code to fit the design of your page.
I hope this helps.