Eric Sopp
Forum Replies Created
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Forum: Plugins
In reply to: [WP-Stateless - Google Cloud Storage] Deleting local mediaHello everyone – we are just about ready to release a big update. This update includes the “stateless” mode which will delete the local file upon successful upload to Google Cloud Storage.
If you don’t want to wait for the public release, you can download the v2.0.0-rc1 release candidate from GitHub at https://github.com/wpCloud/wp-stateless/releases
Hello Paul, can you please post a screenshot of the All Properties page please?
Forum: Plugins
In reply to: [WP-Stateless - Google Cloud Storage] Filter please!!We are working on a big release right now, so it may be a little while. I’ve already pointed this out to our team and it’s going in. Just be patient with us for the next release. Cheers, and thanks for the tip!
Forum: Plugins
In reply to: [WP-Stateless - Google Cloud Storage] Filter please!!Thanks for the note. I’ll have our team check into it.
Forum: Reviews
In reply to: [WP-Property - WordPress Powered Real Estate and Property Management] WorstHello Kumaresan – I have investigated your support tickets with us and I can see that you went three days without a response from us. We are at fault, and I apologize for the inconvenience.
As the author of a free plugin with thousands of active installs, managing and providing free support is always a difficult task – however, we can do better. I understand you have moved onto other options, but if those don’t work out – consider us again and we will make sure that your next experience is a much better one.
Going forward, we are going to be handling support tickets a bit differently. A focus on faster response time and follow-ups, as well as keeping you informed on extended troubleshooting research, and overall – more transparency throughout the entire support ticket.
Thanks for taking the time to bring our fault to light, so that we can grow stronger from it.
Hello – there seems to be a misunderstanding here.
An expired license doesn’t disable the product in any form. If the license expires, you can continue using it and we don’t do anything to disable WP-Property, WP-Property Add-ons, or WP-Property Themes, or any other part of your WordPress website.
I can see you sent us a support ticket just hours ago (the first contact from you from what I can see). I have asked Elena – a member of our full time support staff – to respond to your ticket tonight.
I’ll be watching the issue and our team will make sure the issue is resolved in a timely manner. Thanks
Did you contact support? Send us a message at https://www.usabilitydynamics.com/contact-us
Forum: Reviews
In reply to: [WP-Invoice - Web Invoice and Billing] no links workHello – there is actually quite a bit of documentation on our website at https://www.usabilitydynamics.com/product/wp-invoice/docs/home
What are you having trouble with?
WP-Property supports Multi-site.
I think we need to take a closer look at your setup and troubleshoot your particular case. Please send us an email at hello@usabilitydynamics.com with your website address and admin credentials. Thanks
It has to do with your theme applying styles to our plugin output. Does your theme provide an area where you can control CSS?
Try adding this to your CSS editor:
#online_payment_form_wrapper li.wpi_checkout_row { list-style: none!; }If you are still encountering the issue, please shoot us an email and we can take a closer look at your specific setup. Email us at hello@usabilitydynamics.com
Hello everyone! Thanks for bringing this to our attention. I have flagged this for our team to look at on Thursday, December 8th. Expect an update soon! Thank you 🙂
Thanks for the feedback Alessica! What features or options would you like to see in future releases?
If you are having issues with anything particular, support is available from our team in the forum or by emailing us at hello@usabilitydynamics.com
Thanks for the feedback! 🙂
Forum: Plugins
In reply to: [WP-Invoice - Web Invoice and Billing] Invoice numbers not incrementingThanks Gary – glad we could help!