Dat Hoang
Forum Replies Created
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Hello,
This requires quite a bit of customization. You can use this hook to add custom CSS classes for your posts https://developer.jetpack.com/hooks/jetpack_relatedposts_filter_post_css_classes/
In case, you still want to have a div, we do not see any available hooks for that https://developer.jetpack.com/module/related-posts/ . Instead, you may consider building your own HTML structure of your related posts. This example
Use Jetpack_RelatedPosts_Raw to build your own list of Related Postsis to demonstrate how you can do that:– https://jetpack.com/support/related-posts/customize-related-posts/#raw
Thanks for your update.
I can replicate this issue on my testing site.
We’re re-opening this GitHub issue to troubleshoot further
https://github.com/Automattic/jetpack/issues/15030#issuecomment-753844126Hello,
Jetpack Subscription on your site is no longer active. Therefore, the
Notify me of new posts by email.line in your posts seems not from.Inspecting HTML, it sounds like that you will need to contact this plugin:
<!-- Mailchimp for WordPress v4.8.1 - https://www.mc4wp.com/ -->Here is what we’re seeing https://d.pr/i/KLJhiI
Hello,
When it comes to AdBlocker, it’s not somewhat we can control. When users decide to block a specific site/URL, I am not sure if there is any way to overcome that.
That said, we will keep this topic open for a while so that someone else from the community can give you some tips.
Hello,
This is what I am seeing in my Gmail when posting a new post with YouTube videos https://d.pr/i/A5yDBQ
You’re expecting something different? Can you please take some screenshots for us to what’s wrong with your new post emails? You can use this free app https://snipboard.io/
Hello,
Your site is still loading slow even with the link to your screenshot.
We’re noticing many 500 errors in your screenshot https://d.pr/i/MFzUxc
We suggest checking two things on your site:
1. Figure out why your site is loading slow?
2. Look at your server and PHP logs, are you able to find out any cause or error? Please share us so we can have a look.Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack blank screenHello,
Can you please take some screenshots for us to show the issue with Jetpack Dashboard in WP Admin? You can use this free app https://snipboard.io/
Could you try the following steps and let us know if there is any JavaScript in your browser console when seeing Jetpack Dashboard?
– https://wordpress.com/support/browser-issues/advanced-browser-troubleshooting/#javascript-errors
Thanks for giving us the site address.
The website is a dummy website I use to test for my main website. https://t.dhostingsites.com/
On our tests, your site is loading quite slowly. Many tests took more than 10 seconds to get responses from your site while they would be just a few seconds at maximum.
I have JetPack installed on my websites. The form block creates an error message stating the page was not saved successfully. When I remove the block from the page, the page saves.
Could you try the following steps and let us know of any JavaScript error in your browser console when trying to save the Jetpack Form block again?
– https://wordpress.com/support/browser-issues/advanced-browser-troubleshooting/#javascript-errors
Testing this block in my testing site, the result looks good https://d.pr/i/hEQNdd
Strange as there was no error or warning, and everything else on the site worked perfectly, except JetPack.
It’s probably that the theme you used to load something from Jetpack.
Anyway, that’s awesome! Glad to hear that you’re able to fix the issue.
Thanks for your response.
In your screenshot https://snipboard.io/kwlLej.jpg, many other plugins are still active. Can you please double check again when only Jetpack is active?
at i.onPostRender (/wp-includes/js/tinymce/plugins/wplink/plugin.min.js?wp-mce-49110-20201110:1)
at i.<anonymous> (/wp-includes/js/tinymce/themes/modern/theme.min.js?wp-mce-49110-20201110:1)From your error, there is no sign of Jetpack. Instead, plugin
wplinkand thememodernare involved in this error.—
I am not able to replicate the issue with:
– Theme: Storefront
– Plugin: Classic Editor 1.6
– Plugin: Jetpack 9.2.1
– And a few other common plugins: AMP, WooCommerce, Email Log.Here is what it’s showing on my site https://d.pr/i/GFPvGP
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Problem with statsHello, i haven’t that JavaScript lines in my site HTML source when i’m logged is as admin.
I already excluded my cache plugin to exclude admin visits.If so, it’s safe to say that Jetpack is not counting your own visits as an admin.
If you can provide us why you think that your admin visits are counted, we will try to have a look again. However, it’s not likely that we can uncover anything if you do not see any JavaScript lines from Jetpack Stats in the HTML source when you log in as an admin.
Maybe there is something to edit in the mysql?
Jetpack Stats are recorded on WordPress.com servers rather than your own site. Therefore, it’s not necessary to edit anything in MySQL.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Thumbnail not shown on SNSHello,
Thanks for asking us the questions above. None of them seems directly related to Jetpack.
“Provided og:image URL, https://tripmuze.com/wp-content/uploads/2020/09/5A332F9C-2F4A-4D9D-BA5E-BD10C367686A.jpeg could not be processed as an image because it has an invalid content type.” to the web post https://tripmuze.com/2020/11/10/boston-music-trip-donna-summer-introduction-fairly-tale-high-boston. I checked the setting of Yoast but nothing was wrong. I set up Facebook App ID as well. Nothing is proven but I suspect Jetpack might cause the issue.
Jetpack simply sends new post links to Facebook. And then finally Facebook decides which image is to display on your site by checking the
og:imagetag.In this case, your image is returning
403 Forbiddenerror. Here is what I am seeing: https://d.pr/i/373VmQYou will need to contact your hosting provider and ask them to check the file and folder permissions for your site.
1. Images weren’t shown on Related Posts. So I don’t use Jetpack’s “Related Post” but other plug in.
If you can re-enable Jetpack related posts, we can have a look. But it’s likely that the same permission issue happens like the Publicize issue.
2. So many spam comments even though I’d had none. Once an “author” was added with my permission. I set up an anti-spam and security plugin.
This is not a specific issue with Jetpack, especially you’re using Jetpack free plan. You may check your anti-spam and security plugin.
If possible, we recommend using Akismet https://docs.akismet.com/getting-started/activate/
Please let us know if you have any specific Jetpack issues.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] How to reset Jetpack Stats?Could you contact us via this contact form and mention this thread?
We can reset your stats with proper authorization from the account owner.
Do I need to disconnect the other accounts that are linked to the two sites?
You don’t need to do that.
We confirm that you’re connecting your self-hosted site to the same WordPress.com account. We’ve merged your stats to the self-hoested site.
You can see your site stats here https://wordpress.com/stats/day/your-domain.it
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Author page titlesYou’ve reached support for the Jetpack plugin. Your issue, at least as you have described it, doesn’t seem to be related to Jetpack, but I can still point you in the right direction. 🙂
The best place to find help for your issue is here https://wordpress.org/support/plugin/translatepress-multilingual/
If you have another issue with Jetpack, please start a new topic:
https://wordpress.org/support/plugin/jetpack#new-postThank you!
