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  • Thread Starter hicamos

    (@hicamos)

    @ dwinden: Please tell me exactly how to delete that file. You mean in my hostgator page? Because I can’t access my wordpress dashboard to do anything. I’m a luddite so please walk me through step by step. The other issue that relates to this is the occasional time it does actually direct to the sign in page it goes to an error message that says I’ve been locked out due to too many login attempts. I can’t get into my dashboard for 3 weeks now. This is EXTREMELY frustrating!

    Thread Starter hicamos

    (@hicamos)

    So you’re saying the problem is in Ithemes Security?
    As I said, I’m a luddite, so no idea what I’m doing here. I’ll post my question there.
    But what is the problem?

    Thread Starter hicamos

    (@hicamos)

    okay, I followed your directions and here is the list of items under plugins:

    plugins

    akismet

    backwpup

    better-wp-security

    embed-google-map

    feedburner-email-subscription

    fusion-core

    nextgen-gallery

    siteorigin-panels

    ultimate-coming-soon-page

    virtue-toolkit

    wordpress-seo

    wp-super-cache

    wpnewsman-newsletters

    Now what?

    Thread Starter hicamos

    (@hicamos)

    Please if you don’t mind tell me how to find that out. I literally can’t get into anything to even look. I don’t know what Cpanel file manager is. Unfortunately a friend set up the page on wp.org but I no longer have access to her help. I’m traveling the world by bicycle and don’t have the knowledge I need. Any step by step info you can tell me would be really helpful.

    Thread Starter hicamos

    (@hicamos)

    I do have access, it’s through hostgator.

    I’m definitely a luddite when it comes to this stuff. Someone built my site but I can’t ask her help anymore as we’re out of contact.

    What’s the next step?

Viewing 5 replies - 1 through 5 (of 5 total)