Héctor.G

Hi there,

By default, our plugin should deduct also the shipping from the order.
I just made a test in my local environment with the latest plugin version and it works fine.

Take into account that you need to use the default shipping (from WooCommerce) for this to work as expected.

About your other request, we do not have any invoice feature within the Gift Card plugin, so it should be managed externally, there’s nothing we can do about that.

About the errors, if you send me a test Gift Card code I can try on your site, I would be able to see the errors, if not, you will need to deactivate everything on the site and try with a default theme, to try to find the plugin that is causing the issue.

Please, let us know.

Have a nice day!

Hi there,

When using the YITH WooCommerce Product Gallery & Image Zoom plugin in combination with Elementor, it’s necessary to add the default WooCommerce product images and gallery widget included by Elementor, on this way, all should work properly.

Could you adjust your product page and see if the problem is solved with those elements, please?

Let us know.
Have a nice day!

Hi there,
Thank you for contacting us!

It could be a problem with the CSS maybe, related to the theme.
Have you tried with a default WordPress theme?
Have you tried creating a CSS rule to show it back again?

If none of this works, could you share with us an image where we can see the structure (HTML) of the element and their parents?

Please, let us know.
Have a nice day!

Hi there,

I understand that you need to translate the entire form, but this would require a condition that checks for the current language of the page, as I understand, you have a Multilanguage site, right?

There’s not much we can do about it, because we have no control over the language used, but the best way to do it would be to be in touch with the support of your language plugin, to find a way to create those conditions I mentioned above.
Also, take into account that translating the entire option does not make sense, you should retrieve each field individually.

Let us know.
Have a nice day!

Hi there,
Thank you for contacting us!

I tried it in my local environment and it’s working fine, so I guess you have any kind of custom functionality that produces this.
Have you tried deactivating everything on the site and trying with a default WordPress theme?
If yes, which plugin is causing it?

Please, let us know.
Have a nice day!

Hi there!
Thank you for contacting us 🙂

We do not have any option or way to do that, but I have just created a custom code to achieve it:

if ( ! function_exists( 'yith_wcwl_hide_icon_non_logged_in' ) ) {
	function yith_wcwl_hide_icon_non_logged_in() {

		if ( is_archive() ) {
			?>
			<style>
				.yith-wcwl-add-to-wishlist {
					display: none;
				}
			</style>
			<?php
		}
	}
	add_action( 'wp_head', 'yith_wcwl_hide_icon_non_logged_in' );
}

That code should hide the button only in archive pages.
You have to paste it into the functions.php file of your active theme.

Could you try it?
Have a nice day!

Hi there!

You are right, in that folder those styles are present.
That folder is an internal tool we use to develop our plugins, however, those styles should be only loaded within the panels of our plugins, not anywhere else.
Could you detail exactly the issue so we can try to reproduce it in our local environments?
So far this is the only complaint about that as far as I know.

Please, let us know.
Have a nice day!