Héctor.G
Forum Replies Created
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Forum: Reviews
In reply to: [YITH WooCommerce Wishlist] Awesome pluginsHi there,
We are glad to hear that!
Thank you so much for taking your time to write such a nice review!
Have a nice day!
Forum: Reviews
In reply to: [YITH WooCommerce Wishlist] .Hi there,
We are sorry to hear that!
If you are having any troubles with the plugin, you can always open a topic so we could help you there.
Have a nice day!
Forum: Reviews
In reply to: [YITH WooCommerce Gift Cards] Doesn’t reduce total amount to be paidHello there,
hope you are doing well!I suggest you open a topic with your problem, leave there the URL of the page you are having troubles with so we could check it directly and give you a solution.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] YITH giftcardHello there,
We hope you are doing well!Seem that you are using an external plugin to manage the shipping on your site, so it seems to be the cause of the problem. In this case, the best option is to contact the shipping plugin support and ask them to take a look at the issue, as we have no way to manage it.
Maybe they can add any condition to not include the shipping cost to the virtual gift cards.
Let us know any news, please.
Have a nice day!Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] Recipient EmailHello there,
We hope you are doing well!We have released a new update in order to solve the problem with the emails.
Please, could you update to the latest version and see if this solves the problem?
We are sorry for the problems caused.
Let us know any news, please.
Have a nice day!Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] Gift Card Update ErrorsHello there,
We hope you are doing well!We were able to replicate the bug with the emails of the recipient
We have fixed and released a new update in order to solve the problem.
Please, update to the latest version (2.3.0).
We are sorry for the problems caused.
Let us know any news, please.
Have a nice day!Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] gift card to wrong email addressHello there,
We hope you are doing well!We were able to replicate the bug.
We have fixed and released a new update in order to solve the problem.
Please, update to the latest version (2.3.0).
We are sorry for the problems caused.
Let us know any news, please.
Have a nice day!Hello there,
We hope you are doing well!Unfortunately, your requests are not available in the free version of the plugin.
The only way a customer can see how much amount they still have is where they enter the code in their cart/checkout.
Let us know any news, please.
Have a nice day!Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] Changing image format displayHello there,
We hope you are doing well!Please, add this next CSS code to Appearance > Customise > Additional CSS:
.gift-card-content-editor.step-appearance .ywgc-design-list ul li{
width: 31%;
}You can play around with the % to achieve the result you want.
Let us know any news, please.
Have a nice day!Hello there,
hope you are doing well!You can paste this CSS code in Appearance > Customize > Additional CSS
.ywgc_have_code{
display: none;
}So they are no longer able to place the code on your web (cart or checkout).
Unfortunately, there isn’t any way of deactivating the code if you use it in your local bar, because is a manual job, so the only way I could recommend you is to delete the code from the Dashboard once they use the code in your local bar.
Have a nice day!
Hello there,
hope you are doing well!I have checked your product page but I got a lot of errors on the console.
Some related to Facebook, other ones to customer chat, another to server issues.
Could you check if only with Zoom and WooCommerce installed, the issue persists?
If not the case, could you activate the plugins 1 by 1 to look for which is causing the problem?
Let us know, please.
Forum: Plugins
In reply to: [YITH WooCommerce Product Gallery & Image Zoom] Plugin stuck on Loading…Hello there,
We cannot have private credentials, sorry.
In order to see the problem, we need access to the product page, but since it is in maintenance, could you try the following?
Deactivate all plugins but Zoom and WooCommerce, and use a default WP theme.
So we could discard any incompatibility issue.
Let us know, please.
Hello there,
hope you are doing well!The minifield issue is already fixed in the last update of the plugin.
Could you update to the latest version and see if all is correct, please?
Best regards.
Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] yith gift carsHello there,
thank you for contacting us and hope you are doing well!We need more information in order to help you:
-Could you send us a screenshot with the error?
-Could you send us the URL of the gift card?Could you see if you have the error with only WooCommerce and Gift Cards activated?
Also, if you want, we can switch to Spanish since I saw that your site is in this language.
Let us know, please.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] Weird behaviorHola Daniel,
Espero que todo esté bien!Podrías probar sustituyendo el anterior código por este nuevo?
if ( ! function_exists( 'yith_ywgc_dont_allow_gift_cards_in_coupons' ) ) { function yith_ywgc_dont_allow_gift_cards_in_coupons() { if ( class_exists( 'YITH_YWGC_Cart_Checkout' ) ) { $class = YITH_YWGC_Cart_Checkout::get_instance(); remove_filter( 'woocommerce_get_shop_coupon_data', array( $class, 'verify_coupon_code' ), 10, 2 ); } } add_action( 'init', 'yith_ywgc_dont_allow_gift_cards_in_coupons' ); }Parece ser que algo estaba mal con el código anterior, pero este lo he probado en mi local y funciona bien.
Ya no se puede introducir ningún código de Gift Cards como si fuera un cupón de WooCommerce ni en el Cart ni Checkout.
Pruébalo y nos comentas, por favor!