Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello there,
    We hope you are doing well! 🙂

    We have seen from the links provided that both URLs show exactly the same type of image size.

    Have you made any changes?

    Let us know any news, please.
    Have a nice day!

    Thread Starter ellememe

    (@ellememe)

    Hi @silverd,

    The images I am talking about are the card selection images. Not the product image.

    Please look at the screenshot provided to see the differences side to side https://tailleetretailles.ca/wp-content/uploads/2021/10/Capture-du-2021-10-04-11-51-44.png

    On the left : original in French, selection images are resized from rectangular to square, so a part of them is missing. On the right, English translated images, TranslatePress is changing the selection images to the English version, and the selection images are showing in their original format (rectangular), therefore being complete.

    My question: how can I have the selection images showing in their original format (rectangular) on the French version, which is the default language for my site?

    Thank you!

    Hello there,
    We hope you are doing well! 🙂

    We entered your page and can´t locate the error.

    I attached the next link screenshot to how show we see your page.

    https://we.tl/t-7Pav1DMrY3

    Let us know any news, please.
    Have a nice day!

    Thread Starter ellememe

    (@ellememe)

    Hi @silverd,

    That is odd… On my computer it is not the same.

    But either way, I would like the image display format to be original 8:5 rather than resized to square 1:1, no matter which language it is displayed on.

    Any cue?

    Hello there,
    We hope you are doing well!

    Please, add this next CSS code to Appearance > Customise > Additional CSS:

    .gift-card-content-editor.step-appearance .ywgc-design-list ul li{
    width: 31%;
    }

    You can play around with the % to achieve the result you want.

    Let us know any news, please.
    Have a nice day!

    Thread Starter ellememe

    (@ellememe)

    Hi @hectorgc,

    Thanks for your suggestion. I tried it : it allows me to reduce the size of the thumbnail so it displays on many columns, which is nice.

    But the image display ratio remains 1:1, when the original image is rectangular horizontally. I really want the image to show in its original ratio, not cropped to be square. Any cue?

    Good day to you!

    Curious if a solution for this was ever found? Also, what’s the stupid grey element which appears when this code is used?

    Thread Starter ellememe

    (@ellememe)

    @aetkin No, I have not found a solution for that matter. Have you got a suggestion for me?

    No, I was hoping you could help me. How did you get the image previews to work so the cards product images switch when clicked?

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Changing image format display’ is closed to new replies.