harthur90
Forum Replies Created
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Hi @magefix , Are you able to login into the plugin?
Some of those errors/messages are expected while you are not logged in
Best regards
Hi @support5d Do you have any Server Side rendering in place?
What I can see is that the shortcode is being called without a valid target element, so its creating a new element container for it.
Could you try adding
if ( empty( $form_div_uuid ) ) { return ''; }to https://plugins.svn.wordpress.org/leadin/trunk/src/class-pagehooks.php after line 175 in your plugin editor to see if this fix the problem
If this works we can them have this added
Let me know if this helps
- This reply was modified 4 years ago by harthur90. Reason: spelling
Thanks @magefix , great to hear that you are no longer facing the issue!
I’ll mark this issue as fixed and will have the console errors added into our backlog, thanks for sending them at our email.
Best Regards
Hi @mad2kx , Thanks for your message
Could you tell me how are you adding the forms to the page?
I see you are using Elementor, are you using the shortcode widget?You can also send a screenshot to wordpress-support-groups@hubspot.com
Best regards,
Arthur
Hi @maxms Thanks for your question and answer!
Best regards
Hi @w3dzign hope you are well,
Did you find a solution to your problem or were you able to post this issue to Elementor team?
Best regards
Forum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] Popup IssueHi @labelkotak
Could you send the actual url you are seeing the problem along with a HAR file to our wordpress-support-groups@hubspot.com. We need more information information to help you with the problem.Also if you could let us know how you are including this form into your page
Best regards
Hi @afeefuddin9 , Can you try to add the script you had in you page according to this screenshot https://tinyurl.com/25zq83r7
<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"'></script>Best regards
Forum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] Popup IssueHi @labelkotak could you share the page you are seeing the problem?
Also which version are you running the plugin?
Best regards
Hi @magefix are you still facing the issue?
Best Regards
Forum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] Popup IssueHi @labelkotak could you share the page you are having the issue?
What I can imagine could be happening is the popup container on your side missing a class to hide the content until the popup is shown
Best regards
Make sure you still have the v2.js script being loaded
I can see the error
Uncaught ReferenceError: hbspt is not definedalso by looking at the network tab I can see the v2.js is not being loaded
Best regards
Thanks for the fast reply
You can try to add a target property to your script call
target will be a class selector.
<div id="forms-container"></div>hbspt.forms.create({ portalId: ..., formId: ..., target: "#forms-container", region: ...});Thanks for you reply @w3dzign .
I was unable to find a way to deal with this scenario in our side. It does seems related to a Elementor functionality to be request.
I have found this article on their side https://elementor.com/help/mobile-editing/ that can help you to disable the mobile viewport for an element
Let me know if this helps you
Best regards
Hi @afeefuddin9 Thanks for your message.
Could you explain to me how you are adding the form to your page?
Best regards