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Forum: Installing WordPress
In reply to: Stop DaddyShouldn’t be any issues installing WordPress when using Windows II 7. From what I gather, you’re installing via Hosting Connection and getting this error. Is this correct?
Forum: Fixing WordPress
In reply to: Dashboard Broken on GoDaddy Free@nickhamm
The free ad-supported hosting may have difficulty interacting with certain applications. It would be best to upgrade to an economy plan or higher in order for WordPress to function properly. Here’s the help article on how to do this, http://help.godaddy.com/article/9 , or you can contact our support staff. More information on contacting support can be found here: http://www.godaddy.com/community/community.aspx?ci=9076Forum: Installing WordPress
In reply to: Issues with installing on GoDaddy@yakimova77
Looks like your site goes to an Oops page now instead of redirecting. If you run into a redirect issue again, try renaming the .htaccess to .htaccess.txt to see if the site resolves. If you can get to your site after renaming it, then the .htaccess is the issue.*Please understand that modification of the .htaccess file may cause issues with your site resolving properly. Make sure to name it back to .htaccess once you have completed this troubleshooting step.
As for the logging in issue, if you installed in Hosting Connection you can review your login information by clicking ‘Your Applications’ in the Hosting Control Center. From there select ‘My Applications’ and ‘Install Details’ to view these details.
Forum: Installing WordPress
In reply to: WordPress on Godaddy unbearably slowJust in case you missed it, I posted this help article on ways to assist with site speed. You can see that article here: http://help.godaddy.com/article/5521
I also posted the link to the GoDaddy.com support page to give users another help resource. Our support team is available 24/7 to assist with any issues you encounter. I apologize if I can’t help completely in this forum. In some cases details we provide to help resolve the issue includes account sensitive information, and to protect your privacy we need to verify ownership first.
Forum: Installing WordPress
In reply to: WordPress on Godaddy unbearably slowScott,
Sorry to hear this! I tested your site on and off our network and it looks to be loading properly. I did notice the theme took some time to load, however, that was only around a second. I added some notes to your account with additional information. Because this information is sensitive to your account, our support team will need to confirm account ownership. You can find the support team contact information here.
Forum: Installing WordPress
In reply to: WordPress on Godaddy unbearably slow@pathofkarma
I want to help out. I sent you an email asking for more information, but would also like to point out this article that provides more details on correcting site speed issues: http://help.godaddy.com/article/5521Forum: Fixing WordPress
In reply to: Permalinks .htaccess GoDaddy trouble@farazhan
Sorry to hear this. Permalinks work without issue on our hosting servers. As for the 500 error, this can be caused by a variety of issues. If you’re account is Linux, most likely it’s a corrupt .htaccess file.Without more information it’s hard to pinpoint. To obtain further assistance with this, please contact our support team here.
Forum: Installing WordPress
In reply to: GoDaddy – Severe Performance Problems With Shared Linux Servers@communityshareware
It’s always our goal to provide quality server performance and want you to have excellent response time. Most blogs don’t need the resources of a dedicated server and are just fine using a Go Daddy shared server. If you happen to run into issues with site speed, we recommend reviewing this help article: http://help.godaddy.com/article/5521If for some reason you are still have issues, we ask that you contact our support team at 480.505.8877 so they can investigate.
Forum: Installing WordPress
In reply to: DNS?@texasbanter
I’d be happy to help out. This article provides detailed information on what may be needed to set your nameservers and how to update them: http://help.godaddy.com/article/664Of course you’re always welcome to contact our 24/7 support staff and they will gladly walk you through the process. Our team can be reached at 480.505.8877.
Forum: Fixing WordPress
In reply to: Godaddy “Cannot Connect” issueWe took a look and will need some more information in order to pinpoint the issues you’re encountering. Please respond to the email we sent to you with more detailed instructions on how to duplicate the “Cannot Connect” error. Thanks.
Forum: Fixing WordPress
In reply to: Godaddy “Cannot Connect” issue@beaux2111
Could be a number of things. It could be the .htaccess, if it’s a Linux account, a Windows account that needs corrected permissions, or could be the domain is not setup properly in the database. If you provide me with the domain name I can take a closer look.You can use an IIS 7 account at Go Daddy to install WordPress. You can upgrade to IIS 7 if you’re currently on an IIS 6 account by using these instructions: http://help.godaddy.com/topic/623/article/4138
If you’d rather switch from Windows to Linux there is no charge. To make the switch you can follow these steps: http://help.godaddy.com/article/1285
Alternatively, you can call our 24/7 support staff at 480.505.8877 and they can assist you with either process.
Forum: Fixing WordPress
In reply to: No web.config File?The default option is considered off. As for your question about the web.config, try this doc: http://codex.wordpress.org/Using_Permalinks
Forum: Fixing WordPress
In reply to: No web.config File?@koolstr
A web.config file is specific to a Windows account. This means you also will not have an .htaccess file, which is only on Linux. You can add a web.config file to your hosting account manually, or you can turn on permalinks and WordPress will add this file for you and it will be writable.Forum: Fixing WordPress
In reply to: PHP GD2 Library Support & GoDaddy Shared Linux Servers@teamamy
We’ll do some testing on our end and see what we can find out.