Mehmet

Hi @shqipcinema,

Since we haven’t heard back from you in a while, I’ll go ahead and mark this ticket as resolved for now. Of course, if you need further assistance at any point, feel free to reopen the thread or send us a new message
We’ll be happy to help.

Best regards,
Mehmet

Hi @develis,

Since we haven’t heard back from you in a while, I’ll go ahead and mark this ticket as resolved for now. Of course, if you need further assistance at any point, feel free to reopen the thread or send us a new message
We’ll be happy to help.

Best regards,
Mehmet

Hi @medway,

Since we haven’t heard back from you in a while, I’ll go ahead and mark this ticket as resolved for now. Of course, if you need further assistance at any point, feel free to reopen the thread or send us a new message
We’ll be happy to help.

Best regards,
Mehmet

Hi @efawebit,

Thank you for your feedback!

We really appreciate your support and love hearing that our plugin is helping you.

Best regards,
Mehmet

Hi @dleigh,

First of all, apologies for the delay in getting back to you, and thank you for the detailed report.

From what you’ve described, it looks like GoDaddy’s CDN is interfering with the tracking.js file. Since this is being blocked on their side, it would be worth asking their support why the file is being flagged and if they can provide more context.

In the meantime, here are two quick workarounds you can try:

Step 1 – Enable Bypass Ad Blockers
Go to:
Statistics > Settings > General
and enable Bypass Ad Blockers. This changes the tracker script’s URL by appending a query parameter, which may prevent it from being blocked.

Step 2 – Bypass GoDaddy’s CDN for tracking.js
If Step 1 doesn’t help, you can manually enqueue the script under a different handle, which sometimes avoids CDN restrictions:

add_action('wp_enqueue_scripts', 'wps_fix_tracking_bypass', 20);
function wps_fix_tracking_bypass() {
    wp_deregister_script('wp-statistics-tracker');
    wp_register_script(
        'wps-tracker-custom',
        get_stylesheet_directory_uri() . '/js/wps-track.js',
        array(),
        '14.15.4',
        true
    );
    wp_enqueue_script('wps-tracker-custom');
}

These are only temporary solutions until we know more from GoDaddy about why this block is happening.

Could you please try the steps above and let us know if it resolves the issue?

Best regards,
Mehmet

Hi Dilip,

To help us investigate the issue more easily and quickly together, you might want to send a message to support@veronalabs.com. This way, we can track the conversation and provide a faster solution.

Best regards,
Mehmet

Hi Ranveig,

That’s great to hear. This confirms the issue is caused by something in your main browser setup, such as an extension (often AdBlock or privacy tools) or a cached script. To resolve this permanently, you can:

• Disable extensions one by one in your main browser to identify the one blocking WP Statistics files.
• Clear the browser cache completely (not just the site cache).
• If you’d like to continue using those extensions, you can usually whitelist your WordPress dashboard URL so the CSS/JS files load correctly.

Since the plugin works fine in other browsers and incognito, the plugin itself is functioning correctly, and adjusting the browser setup should fix it.

Best regards,
Mehmet