forkmedia

Okay, I figured it out. I had inserted a test of Metaslider on the same page as the Genesis Responsive Slider and they somehow conflict – the Genesis slider appearance is affected but Metaslider is not. When I remove Metaslider from the same page as your slider, the Genesis slider looks fine.

If Metaslider is installed on other pages where Genesis slider is not installed, Genesis still looks great so it’s only when they are both on the same page. FYI, I also tried Woocommerce Slider and there doesn’t appear to be any conflict with Genesis slider or Metaslider.

Maybe this post will help someone else who runs into a similar problem.

Another week, another problem. Got the notification mail last night that a download of the backup was ready but clicking on the link on the backup page gets a 404 error again.

I went into the oddly named backup folder “backupwordpress-d0b7d0dbb5-backups” with an FTP program and I can download it from there with FTP without a problem. Noticed a lot of “database” entries also in that same directory. Some have the date of the backup but some have a date a few days before. Not sure what that’s about.

All in all, I’m looking for a new WordPress backup program as this seems very flaky.

Here’s some more detail on what happened. I installed your plug-in after using a different plug-in for PDF invoices. The first order came that same day and the PDF invoice generated by your plugin had the correct number and incremented to the next one as expected.

The previous plugin had created all the PDF invoices from the start but the first three of 50 invoices had never been printed. I customized your template and decided to print those three as tests. By the second one I noticed that the invoices saved and printed with the correct numbers in the Order Number field, i.e. 1001 and 1002, but the counter in the settings field also incremented each time so the next NEW order would get number 1053 skipping 1051 and 1052. Enabling the invoice order column shows the same thing. I don’t plan on printing any of the old invoices again, so it’s not a problem going forward for me, but I wondered if that behavior was intended or not.

Thanks.

After further manual poking around this morning I found this directory in my wp-content directory: backupwordpress-d0b7d0dbb5-backups

Inside that were all my backups and a .backup-warning file with this:

‘{“php”:{“850a725f3d5845c61525a8e56ff0a28d”:”Undefined index: pdf_company_information, \/home\/raving\/public_html\/cat\/wp-content\/plugins\/wpa-pdf-invoice\/classes\/class-pdf-functions-class.php, 118″,”1992431571a7ec0a287d0297ec3d831d”:”Undefined index: pdf_registered_office, \/home\/raving\/public_html\/cat\/wp-content\/plugins\/wpa-pdf-invoice\/classes\/class-pdf-functions-class.php, 120″}}’

Why the backup plugin would suddenly change the name of the backup directory because some other plugin had an error is beyond my expertise but it seems a backup plugin should respond more gracefully to unexpected problems. My local hard drive backup software often encounters problems, like bad blocks or locked files, and simply notes them in a log and soldiers on.

I have no idea how to get back my normal backup directory without deleting this directory, reinstalling the plugin and starting from scratch. This is the third time I’ve encountered problems with this plugin (see my other support posts) but hey, it’s free, so what can I expect?

Yes, we wanted the the editor in this case to be able to insert HTML, but your answer has now made us aware that WP defaults to this behavior in order to protect the site. Makes perfect sense.

Thanks for the heads up!