Fernando a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Price not change for Variable ProductIn the first screenshot you shared it shows that the price of that variation (Red – L) is 629.00. What is the correct price?
If you have confirmed the prices are correctly set but they are still not displaying correctly, you’ll want to look for potential conflicts.
Start by temporarily switching your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.
If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.
We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging.
This plugin lets you copy and redeploy a WordPress site with minimal work.
Forum: Plugins
In reply to: [WooCommerce] class-wc-helper-options.phpI’d recommend to start by updating the WooCommerce plugin to the latest version, which is 4.3.2 (you are currently on 4.1.1).
If that doesn’t solve the issue, you’ll want to rule out potential conflicts. To do this, temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.
If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.
We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging.
This plugin lets you copy and redeploy a WordPress site with minimal work.
Forum: Plugins
In reply to: [WooCommerce] Delete or DeactivateThis is not a checkbox that is added by WooCommerce out of the box, so you must have an additional plugin or custom code that adds that option.
I’d recommend starting by reviewing your installed plugins, to see if there’s anything there that could be adding options around emails and newsletters.
Forum: Plugins
In reply to: [WooCommerce] selling virtual products (not downloadable)@joieeninde12 To restrict access of specific content on your website, I’d recommend the WooCommerce Memberships extension. Using that plugin you can create membership plans, which grant access to specific content on your website.
A customer can be granted access to a membership plan through the purchase of a product, which sounds like the workflow you’d like to create here.
You can read more about the extension in the link above, or in the WooCommerce Memberships Documentation.
Forum: Plugins
In reply to: [WooCommerce] Product Category name is missing in paypal order detailsProduct Category is not part of the information sent to PayPat at the moment of purchase. When a payment is made with PayPal Standard, the gateway receives this information:
* Product name
* Price
* QuantityThere are some limitations to those as well, depending on settings and quantity. You can read more about it here.
It sounds like your workflow requires product category to be shared with PayPal – but I’m afraid that is information that isn’t typically shared with a payment gateway.
I hope this helps clarify things.
Forum: Plugins
In reply to: [WooCommerce] Product rating not workingIn the WooCommerce Settings you will want to verify what your configuration is in the Reviews section. You can read more about the available options here:
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-5
If that is correctly set up but these still don’t work, you’ll want to check for conflicts next. To do that, temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.
If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.
We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://wordpress.org/plugins/wp-staging/
This plugin lets you copy and redeploy a WordPress site with minimal work.
Forum: Plugins
In reply to: [WooCommerce] Gallery images not showingIssues like the one you describe are most often caused by conflicts with either a plugin or your theme. To verify if that might be the case here, you’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.
If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.
We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://wordpress.org/plugins/wp-staging/
This plugin lets you copy and redeploy a WordPress site with minimal work.
Finally, I wanted to note that the page you shared is a “preview” which can’t be accessed publicly. Please only share links to sections on your site that can be accessed publicly, without needing credentials.
Forum: Plugins
In reply to: [WooCommerce] Quantity as an attributeYou could use an extension like Min/Max Quantities to force a specific number into the quantity field of a variation.
In your example, would set up you two variations. One of them would have a Minimum AND Maximum Quantity of 100, while the other one would have minimum and maximum quantities of 500.
One thing to keep in mind with this setup is that price should still be set up individually for each item. So, for the first variation the price would have to be $0.10 – so that once quantity is forced to 100 the total price is $10.00.
Forum: Plugins
In reply to: [WooCommerce] Form Redirect – any ideas?@tsbweb Are there any specific issues you are running into with the current setup that you’d like to solve by implementing a new workflow?
I have a few additional questions to better understand the desired setup:
* What type of products is your store selling?
* How does the form affect pricing?
* What is the entire workflow that you’d like customers to follow, from beginning to end?Forum: Plugins
In reply to: [WooCommerce] WooCommerce Empty Cart Issue@dcrandjsc The most common cause for this type of issue is aggressive caching.
If the issue didn’t go away with only WooCommerce enabled, you must either not be using any caching plugins or they are not the cause of the issue. In that case, I’d recommend reaching out to your host to ask about caching at the server level. It’s common for hosts to enable some level of caching on their side, which can cause this type of issue. It’s important that any type of caching that works on your site excludes all WooCommerce pages from its functionality.
Forum: Plugins
In reply to: [WooCommerce] Empty Cart Issue@lprutz The article you linked above covers most of the things I’d usually suggest for this kind of issue.
There are two things I’d like to highlight to make sure you’ve tested:
1. The most common source of this type of issue is aggressive caching. If you have already disabled any caching plugins installed on the site, it is important that you also reach out to your host. Often hosts might enable caching at the server level, which can be quite strong and cause this type of issues.
2. For a conflict test to be effective you have to ensure that ALL plugins on the site are disabled except for WooCommerce (not just those you consider non-essential), and that you have switched the theme of your site to Storefront. Under that setup, with just WooCommerce and Storefront enabled, do you see the same thing?
For the testing above, I recommend those steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://wordpress.org/plugins/wp-staging/
This plugin lets you copy and redeploy a WordPress site with minimal work.
Forum: Plugins
In reply to: [WooCommerce] Checkout Page now 1 one column; Category Titles MissingWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] Ship StationWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] image gallery features not workingWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] seller’s phoneWe haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.