Md Abdullah Al Arif
Forum Replies Created
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Hi @coatedpill,
We’re truly sorry for any conflict you’ve had with our plugin. After checking our support forum, we couldn’t find any tickets under your name, and we strive to respond to all support requests promptly.
To help us assist you better, please reach out to our support team again. Just go to the plugin details page and click on ‘Contact Our Support’. We’re here to help and will work quickly to resolve your issue.
Thank you for your understanding.
Best regards,
ArifHi @vampireprincess,
Greetings! Hope you are well
I’ve checked the Blog Post widget and the Query settings. I couldn’t reproduce any issue with the widget. It seems fine on my end [screenshot]. To troubleshoot the issue, please follow these steps:
– Switch to a default WordPress theme like Hello Elementor, and check if it resolves the issue or not.
– Temporarily deactivate all your plugins except for ElementsKit and Elementor and see if the issue persists.
– Reactivate the plugins one by one to identify if any of them are causing conflicts. In this way, you will be able to detect which one causes the problem.
– Clear browser/site cache and cookies and check from Incognito mode.Kind Regards
Hi @crubenstein11,
Thanks for contacting us. MetForm doesn’t have direct integration with Authorize.net like it does with PayPal or Stripe. However, MetForm Pro does support REST API integration. Please note that according to WordPress community standards, we are not allowed to discuss pro features here. If you have any questions or concerns, feel free to reach out to our support forum from the plugin details page.
Thanks!
Hi @mapsmarketing,
We appreciate your time and effort. Could you please share your system info, Elementor, PHP or WordPress version to reproduce the issue? We will check the code. If we can reproduce the issue on our end, it will definitely be resolved in our next plugin update.
Thank you.
Forum: Plugins
In reply to: [FundEngine – Donation and Crowdfunding Platform] Not able to post updatesHi @oli4r,
Sorry for the inconvenience that the issue still persists. Recently, we’ve released an update. Please update your plugin and check if the issue persists. It seems to be specific to your environment only. I would request you to check the plugin on a fresh WordPress setup [localhost or any staging site] and ensure that the issue belongs to FundEngine or not.
Kind Regards
Hi @dansperfect,
Greetings! Thanks for reaching out to us.
I’ve checked CoDesigner and ShopEngine, it seems fine on my end [checking video]. You know that the CoDesigner and ShopEngine are both similar addons designed to customize default WooCommerce pages, including the Single Product widgets. Due to their similar functionalities, it’s possible to face conflicts if both addons are used in the same environment.
Please note that other addons widget won’t work in the ShopEngine > Builder Templates. It’s for ShopEngine widgets only.
Regards
Forum: Plugins
In reply to: [FundEngine – Donation and Crowdfunding Platform] Not able to post updatesHi @oli4r,
We couldn’t reproduce the issue on our end. It seems fine. Please ensure that there is no internal conflict in your environment.
– Temporarily deactivate all your plugins except for FundEngine and see if the issue persists.
– Reactivate the plugins one by one to identify if any of them are causing conflicts. In this way, you will be able to detect which one causes the problem.
Regards
Hi @saudpds,
It’s not an issue actually. Since you’re using a full-width MegaMenu, it’s taking a little time to load. The menu is rendered by JavaScript, which may cause a slight delay in displaying the effect.
We’ve received similar query on our support forum and replied accordingly. Please follow those support forum for further instructions.
Regards
Hi @salmankhan97974,
Thank you for providing the details. ElementsKit is an individual Elementor add-on that includes nav menu widgets and MegaMenu modules. It’s possible to have conflicts if you use similar widgets from multiple add-ons, or it may be due to the theme you’re using. We suggest using the ElementsKit MegaMenu with the ElementsKit Nav Menu widget for the best results.
Best regards,
ArifHi @fabrizioleiva,
Greetings! Hope you are well. Your site seems unreachable. Could you please share the details of the error from the
WP_DEBUG_LOG? Any screenshot or screencast of the error would be great to help us diagnose and provide a solution.Additionally, have you tried switching the theme to a default theme like ‘Hello Elementor’ to check if the issue persists?
Regards
Hi,
I appreciate your suggestions. I will forward the matter to our development team for further inspection. If the issue exists, please be assured it will be resolved in a future plugin update.
Kind Regards
Hi @neo2k23,
I’ve tried TGM current version 2.6.1 and ElementsKit version 3.2.1 with multiple themes and plugins on my end, but I couldn’t reproduce the issue [screenshot].
It seems to be specific to your environment only. Please ensure that you’re using the current versions of TGM (2.6.1) and ElementsKit. Also, try with other theme, please.
Regards
Arif
Hi @dvharrison ,
I can’t see any Quantity arrow and fields on your product page [screenshot]. Would you please enable it and let us know. I’d be happy to help.
Regards
Hi @dvharrison,
Make sure that the Add to Cart widget is enabled from ShopEngine > Widgets. Please refer to this screenshot. Since you are in development mode, I recommend enabling all the widgets and modules in ShopEngine to ensure full functionality and identify any potential issues.
Regards
Forum: Plugins
In reply to: [WP Ultimate Review] Wp Ultimate Review <= 2.3.3 – IP Spoofing vulnerabilityHi @gmariani405 ,
Thanks for reaching out to us. We are concerned about the issue raised by WordFence and PatchStack. IP-based reviews have some limitations in ensuring the authenticity of user submissions. IP addresses can be changed or masked by various means, such as VPN services, proxies, or Tor networks.
This means that while we strive to prevent multiple reviews from the same IP address, it is not a foolproof method to ensure one review per user. We have updated our documentation accordingly [documentation link] & [screenshot] and added a popup with disclaimer information to ensure transparency with the users. Please refer to this video.
Thank you for your understanding and cooperation.
Kind Regards
Arif