vita.printful
Forum Replies Created
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Forum: Reviews
In reply to: [Printful Integration for WooCommerce] Poorly integrated into WooCommerceHey Jamie,
Thank you for your review, we truly appreciate hearing from you.
We’ve forwarded your feedback to our developer team, to see if there’s something we could do about this in future updates for our plugin.Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
Hey David,
Thank you for the heads-up!
We look forward to hearing from you with some additional details on this issue. 🙂Hey David,
Thank you for getting back to us!
The status of this ticket is: Not resolved.We look forward to hearing from you with some additional details on your concerns, but if you don’t get back to us, the status of this ticket will be updated accordingly.
Have you tried disabling other plugins, to see if that fixes the issue?
As mentioned previously, these kind of errors are most likely caused by another plugin conflicting with our plugin and we don’t guarantee compatibility with all plugins you can find on WordPress.Are you still seeing this error with other plugins disabled?
Hey David,
I wanted to check in with you, to see if you were able to solve this issue.
If you still have any questions or concerns that relate to this, be sure to reach out to us at feedback@printful.com, we’d love to hear from you and check in with your concerns in more detail!Hey Olivier,
Thank you for getting back to us!
Could you let us know what happens, when you proceed with the payment?
In theory, after you confirm your PayPal account and payment method, it should redirect you to the store page and add the shipping costs to the product cost accordingly, this seems to be the way it is set up to work.If the amount that is charged from you does not include the shipping cost, I suggest reaching out to PayPal with this concern, to see if they can assist you from their end, as this is not a part of your website that is managed by our plugin.
I hope this helps!
- This reply was modified 6 years, 3 months ago by vita.printful.
Hey Olivier,
Thank you for reaching out!
Could you send us a screenshot of the error message you’re seeing and also let us know whether you’ve reached out to PayPal with this concern yet?Looking forward to hearing from you! 🙂
Hey David,
Thank you for reaching out with this issue!
Have you tried disabling other plugins, to see if that fixes the issue?
These kind of errors are most likely caused by another plugin conflicting with our plugin.
We don’t guarantee compatibility with all plugins you can find on WordPress.Looking forward to hearing from you!
- This reply was modified 6 years, 4 months ago by vita.printful.
Hey Prince,
Sorry about the delayed reply, we were not in yesterday.
I’ve sent a reply to the newest post you’ve made!Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Adding shipping tracking automaticallyHey Prince,
Thank you for reaching out and for offering your feedback, we appreciate hearing from you!
After an order is shipped out, we will send a status update that will appear on the order details, but you would need to set up any customer notifications (like emails) on WooCommerce directly, possibly with the help of some advanced shipping plugin, as we don’t yet have plans to implement such a feature in our plugin.Please keep in mind that we don’t guarantee compatibility with any other plugins.
Feel free to also reach out to us at feedback@printful.com, if you have any additional questions or concerns! 🙂
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Illegal string offsetHey there,
Thank you for reaching out!
The “Illegal string offset” issue is most likely an issue with your website’s theme, so I suggest reaching out to the theme’s support or changing your WordPress theme.I hope this helps!
Hey Michael,
Thank you for your feedback!
Although we don’t have any ETA’s on an update to how this works, we have forwarded this information to our developer team.Let us know if there is anything else we could assist you with!
Hey Michael,
Thank you for getting back to us!
You are right, we’ve confirmed with our developer team that this message will also be added to the tracking URL, but unfortunately we don’t yet offer German language settings on our end.It is possible that you could make this work with the help of another plugin, but since we don’t guarantee compatibility with other WordPress plugins, this can result in store sync issues.
Let us know if you have any other questions or concerns!
Hey there,
It looks like we missed your reply on this thread.
We wanted to let you know that we truly appreciate your feedback on our new shipping system, as it helps us improve the rates and quality of this service.We have disabled lower quality and untracked rates, which has brought the prices up, but we will continue working closely with carriers to get better deals on shipping prices.
This system will certainly be improved in the future!Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Currency switcherHey Fany,
As we’ve not heard back from you with more information on this issue, we’ll presume that you were able to resolve it.
However, if you still have any questions in relation to this, be sure to reach out to us at support@printful.com for help! 🙂Hey Michael,
Thank you for reaching out and for your well-wishes! 🙂
To address your concern in more detail – we forward the tracking url to WooCommerce without any added message.
Any custom messages can be set via your WooCommerce settings and/or any shipping plugins you use.Let us know if you have any additional questions or concerns!
- This reply was modified 6 years, 4 months ago by vita.printful.