vita.printful
Forum Replies Created
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Hey Timmy,
I hope that you’re doing well!
Our developer team checked in with the concerns that you mentioned and are working on a fix.
We plan to implement it in time for the official release of the new version, which is set to April 11th.Let us know if you have any other questions or concerns, we’d love to hear from you! 🙂
Forum: Reviews
In reply to: [Printful Integration for WooCommerce] Very helpful teamHey Chris,
Thank you for your feedback, we truly appreciate it! 🙂
We’re glad to hear that your experience has been positive and look forward to our ongoing collaboration.If you have any suggestions, questions or concerns, be sure to reach out to us at feedback@printful.com, we’d love to hear from you!
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Printful Plugin Crashes SiteHey there,
Thank you for reaching out to us with your concern!
We checked in with your store connection and things seem to be running smoothly currently.To give you some additional details on this error – the 500 error is an internal server error, which means that something is blocking our attempts to connect to your store. This might be caused by a conflicting plugin, theme, firewall settings, server settings, etc.
If you encounter this error again, please reach out to us with your WooCommerce System Status report and PHP error logs, so we could check in with your concerns in more detail.
You can contact us directly by sending an email to feedback@printful.com!Also feel free to reach out to us with any other questions you may have, we’re always happy to help! 🙂
- This reply was modified 7 years, 1 month ago by vita.printful.
Hey Sami,
If you are using the Printful live rates, make sure that you have checkmarked the option to “Disable Woo shipping rates for PF products” in the Printful plugin‘s settings.
If you are only using WooCommerce flat rates, you would need an advanced shipping plugin that would help you manage this.Let us know if you have any other questions!
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Works with MultisiteHey there,
Thank you for your question!
We currently don’t support Multisite, but we’ll investigate this further and will consider supporting it in the future.Let us know if you have any other questions! 🙂
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Not working on old Woocommerce 2.6.12Hey there,
I answered your question in your previous forum thread here.
Do let us know if you have any other questions!
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Not Working this pluginsAnd feel free to send us another message if you have any other questions!
- This reply was modified 7 years, 1 month ago by vita.printful.
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Not Working this pluginsHey there,
Thank you for reaching out to us with this concern!
Could you double check your current WooCommerce (not WordPress) version and update it to the newest, if possible?
I also suggest updating your Printful version to 2.0.7 or higher.I hope this helps! 🙂
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] NEW Personalization FeatureHey there,
Thank you for reaching out to us with your questions!
As this is still a BETA project for us, we have not yet made a lot of information publicly available on our FAQ.
But you can follow the product personalization tutorial we made for Shopify here, it basically works the same way for products listed on WooCommerce as well.Let us know if you have any other questions! 🙂
Hey Sami,
Thank you for your question!
You can add free shipping as a flat rate on WooCommerce for orders reaching over 40€ and only enable it for non-Printful products.You can read more on this in the WooCommerce free shipping guide here.
If you do offer free shipping as a flat rate for Printful products, we will apply the cheapest shipping rate for these orders on our side by default.
Let us know if you have any other questions! 🙂
Hey Timmy,
Thank you for reaching out to us!
I’ll check in with my team on this issue and follow up with you once I have an update! 🙂Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Can’t get a fresh startHello again,
Another thing you could try is clearing your cache, making this update via an incognito tab or a different browser.
If you’re still seeing the same issue – could you send us an email directly to feedback@printful.com, listing your email and store’s address?We would love to check in with this in more detail!
- This reply was modified 7 years, 1 month ago by vita.printful.
Hey Joonas,
Thank you for reaching out to us with this concern!
We would love to check in with the reasons why this could be happening, could you reach out to us directly by sending an email to feedback@printful.com, with your customer’s details (store name, email)?Looking forward to hearing from you! 🙂
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Can’t get a fresh startHey there,
Thank you for sharing this video!
Could you try removing and reinstalling the Printful plugin to see if this helps solve the issue?Looking forward to your reply! 🙂
Forum: Plugins
In reply to: [Printful Integration for WooCommerce] Can’t get a fresh startHey there,
Thank you for reaching out with your concerns!
To clear the API key from the Printful plugin, go to WooCommerce -> Printful plugin -> Settings, delete the API key and hit the save button.
Could you give me some additional details on what’s causing trouble?Hope to hear from you soon! 🙂