Support » Plugin: Printful Integration for WooCommerce » Can’t get a fresh start

  • Resolved idoa

    (@idoa)


    Hi,
    I’ve deleted the store by mistake
    And can’t delete the API key in “Settings” in order to get a fresh start

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support vita.printful

    (@everybear)

    Hey there,

    Thank you for reaching out with your concerns!
    To clear the API key from the Printful plugin, go to WooCommerce -> Printful plugin -> Settings, delete the API key and hit the save button.
    Could you give me some additional details on what’s causing trouble?

    Hope to hear from you soon! 🙂

    Hey,

    Thanks for your reply,
    I don’t know what is causing it
    I’ve tried what you said and you can see the issue in the video
    The Video

    Thanks again

    Plugin Support vita.printful

    (@everybear)

    Hey there,

    Thank you for sharing this video!
    Could you try removing and reinstalling the Printful plugin to see if this helps solve the issue?

    Looking forward to your reply! 🙂

    Hey Vita,
    I did all that before contacting you, I even deleted and reinstalled WooCommerce

    Plugin Support vita.printful

    (@everybear)

    Hello again,

    Another thing you could try is clearing your cache, making this update via an incognito tab or a different browser.
    If you’re still seeing the same issue – could you send us an email directly to feedback@printful.com, listing your email and store’s address?

    We would love to check in with this in more detail!

    • This reply was modified 5 months, 4 weeks ago by  vita.printful.
Viewing 5 replies - 1 through 5 (of 5 total)
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