vita.printful

Hey there,

Thank you for reaching out!
We’re sorry to hear that you’ve encountered such an issue.
Could you share your error logs with us, so we can check what happened?

You can either send them here or to feedback@printful.com!

Hey Edmund,

Thank you for getting back to us!

wp-content/plugins/printful-shipping-for-woocommerce/includes/class-printful-shipping.php

provides the functions for data output.
However, we see that you also have other shipping plugins enabled, which can override our rates, depending on the selected country or your settings.
The best advice we can give you is to reach out to those plugins directly.

Let us know if you have any other questions!

Thank you for getting back to us!
Since your store is now active, you can try to connect to Printful anew.

As it’s possible that other plugins are blocking the connection (most often this is caused by security/firewall plugins), the best way to proceed is to disable all plugins, apart from the Printful and WooCommerce plugin, when you set up the connection.
You can enable them after the connection is made.

Let us know if this helps!

Hey there,

I hope you’re doing well!
We have consulted with the project leads of our developer team and don’t have an ETA to share with you on when this feature would be updated.

This functionality has never worked differently and there are no plans to change how it works – there can be only one tax rate request for the cart, as opposed to multiple shipping rate requests (this is the technical limitation).

This setting is also an opt-in, so we would not be applying tax rates to your orders by default – this is a feature we offer, which you can choose to use or not to use.

You can also add any suggestions you have to our Feature Requests for a community vote!

Hey Canny,

Thank you for reaching out!
We suggest using our WooCommerce plugin to override your WooCommerce shipping settings with our shipping settings, but if you are setting up a flat rate, such as free shipping, go to the WooCommerce plugin > Shipping > Printful Shipping > Uncheck the “Disable standard WooCommerce rates for products fulfilled by Printful” or disable our shipping settings altogether to use only the flat rates you’ve created.

I hope this helps!

Hey there,

Thank you for reaching out!
You can retrieve the size chart with htmlspecialchars_decode(get_post_meta( $post->ID, 'pf_size_chart', true ))

If you have developers helping you, you can check the Printful_Size_Chart_Tab class, which is where we create a designated tab with size chart information.

Let us know, if you have any other questions or concerns!

Thank you for your feedback on this!
Taxes are applied to the whole order, not each product individually, so the functionality of applying shipping rates is not necessarily the same for calculations of sales taxes.
Your feedback has been forwarded to our integrations developer team, but, as I mentioned earlier, there are technical limitations related to this and we don’t have an ETA for when this feature would be updated to work differently.

Let us know if you have any additional feedback, as well as any questions or concerns!