Forum Replies Created

Viewing 15 replies - 16 through 30 (of 109 total)
  • Thread Starter Esch

    (@esch)

    Before I go too deep in the weeds on this, I have a question. I just realized that the version of WooCommerce I had installed was 8.5.1 and I hadn’t updated it to the latest version (8.6.1) I just updated it, but wanted to ask you before I tried this again if that may have been causing my issues?

    Also, when I went to the Woo Square plugin page, it said this at the top:

    Warning: This plugin has not been tested with your current version of WordPress.”

    My version is 6.4.3, which is the latest version as of January 30th.

    —-

    In regards to your last message. I went into FTP and don’t appear to have an error log in the spot the link says it should be. I assume this means I need to go in and activate that in the wp-config.php file? If so, does this need to remain on all the time after this point or should I go in and remove that once all this testing is over?

    Thread Starter Esch

    (@esch)

    An update:
    I put my site into maintenance mode. Deactivated the plugin. Went into FTP and deleted 4.5.0, and manually installed 4.5.1. Went back to site and reactivated plugin.

    Site bricked again, sigh.

    I went back into FTP and deleted it and reinstalled 4.5.0 and now site is back up.

    Thread Starter Esch

    (@esch)

    Ok it’s late for me so I will do this tomorrow and will get back with you. Thanks!

    Thread Starter Esch

    (@esch)

    Ok it’s late for me now so I will try the manual install tomorrow and get back with you. Thanks!

    Thread Starter Esch

    (@esch)

    Thank you for the super fast response on this. As I stated, 4.5.0 works great, so I don’t know why all of a sudden there’s a conflict with your plugin and the rest of my site when it’s been working fine before.

    In regards to deactivating/reactivating the plugin. I wasn’t given a chance to do that the first time because this issue literally bricked my site and gave me a “critical error” message when I tried to view it or go to the admin area. It was so bad that even the recovery email link didn’t even work.

    If I install 4.5.1 again then it will probably brick the site once more, so deactivating/reactivating it won’t be possible.

    Could this be a case of just a bad install? Should I try to manually install the update via FTP instead?

    Thread Starter Esch

    (@esch)

    Ugh I wish I wrote that one specific detail down back then. I use about 15 registration forms with that plugin and went through most of them but I’m not finding a &quot in any of them, which means I probably took them out at one point.

    My suggestion is to create an “appointment” field, and the text box where it says “Sample” for the title, put one in there surrounding a word. If I remember right, it had to do with that part of the plugin and none of the other field types. Sorry I’m not more help. :/

    Thread Starter Esch

    (@esch)

    Nevermind, I was able to find the problem CSS and removed it, and now everything is on it’s own line again. Not sure why I had that in there in the first place. Thanks!

    Thread Starter Esch

    (@esch)

    Ok no problem. I’ve narrowed the issue down to the added CSS I put in my child theme. See this IMAGE to see what it looks like before and after applying the CSS tweaks. You’re right, it is all on separate lines in the original. Not sure what happened with this and why I didn’t spot that my tweaks were causing the issue sooner.

    This is the extra CSS I added to my child theme. Do you have any recommendations on what I can tweak/remove to fix my issue? Thank you for your help!

    #vsel .vsel-meta h3 {margin-bottom:0px;}
    #vsel .vsel-meta p {margin-bottom:0px;font-size:1em;}
    #vsel .vsel-meta-title {font-size:1.25em;font-weight:bold !important;color:black;text-decoration:underline !important;}
    #vsel .vsel-meta-title a {font-size:1.25em;font-weight:bold;color:black;text-decoration:underline;}
    
    .vsel-meta {width:53%;}
    .vsel-image-info {width:46%;}
    .vsel-content {padding-bottom:0px;margin-bottom:10px;}
    
    .vsel-meta-date {clear:none; float:left; width:60%;}
    .vsel-meta-time {clear:none; float:left; width:40%;}
    
    @media screen and (max-width:39.9375em) {
        .vsel-meta, .vsel-meta-right {width:100%; clear:both; float:left;}
        .vsel-image-info, .vsel-image-info-left {width:100%; clear:both; float:left;}
    }
    
    #vsel .vsel-content {padding:5px; border-bottom:0; border:3px dashed #ccc;}
    
    



    Thread Starter Esch

    (@esch)

    Thank you for your reply! Can you give me your email address please? I’ll send the information there.

    Thread Starter Esch

    (@esch)

    It’s called “Appointment Hour Booking.” I use the paid version.

    https://wordpress.org/plugins/appointment-hour-booking/

    Thread Starter Esch

    (@esch)

    Thanks for the fast reply! I went into the settings under the SEARCH tab and “Highlight followed links” was the only one of the two “highlights” that was checked. I unchecked it and that fixed the problem. I’ve had this checked forever without an issue, so thankfully this workaround works. Thanks!!

    Thread Starter Esch

    (@esch)

    Sorry, I didn’t realize this plugin was not the same as the one on Code Canyon even though they both have the same name. It never occurred to me that the plugin may be outdated since I bought it over at Code Canyon. Since I wasn’t getting any pings within WP that there was a new version out, out of sight out of mind, and it never updated. Thanks for figuring that part out.

    I went over and downloaded the latest version and it fixed almost all of the problem, but I have a couple odd products where it’s still giving me that error on checkout, so I will investigate that and will get a hold of you over on Code Canyon next.

    Thanks again!

    Thread Starter Esch

    (@esch)

    Here are the screenshots, hopefully it’s what you need. If not, please let me know. Thank you!

    Free Shipping Within Plugin

    List Of All Shipping Methods

    Checkout Screen

    Shipping Tab Settings Of Product

    Thread Starter Esch

    (@esch)

    So as of yesterday we ran into a snag. The plugin author needs access to the general settings of their plugin, but unless I give them full admin access, they don’t see it for some reason. I’ve sent a screenshot of all the options under “custom” to see if any other ones need to be turned on, but there’s only two in there I see that are directly related to their plugin.

    I had to turn on “manage_options” for them to even get into their plugin, but then if they click on anything else it tells them they don’t have permission to do anything. I would love it if the Members plugin just said “Yeah let them have access to that plugin” and everything works as normal, instead of having to hunt around trying to turn on/off the things that are associated with it manually.

    Thread Starter Esch

    (@esch)

    Update: Didn’t realize in order for a role to have access to admin related stuff you have to turn that on in the add-on’s section. I think I have this sorted out now. I would love it if I could restrict a role to one specific plugin, however, so please consider adding that to future updates.

    Thanks!

Viewing 15 replies - 16 through 30 (of 109 total)