ELEXtensions
Forum Replies Created
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Hi @happyteamvr,
Thank you for getting back to us.In response to your question, the plugin’s strings are currently static, necessitating updates in the build for any text modifications. However, we are working on a solution by incorporating language files into the plugin’s “lang” folder, allowing for the translation of all strings. As mentioned earlier, this file will be included in the upcoming release.
For additional language support, you have the option of using third-party plugins such as Loco or WPML. It’s important to note that if there are intricate strings in the plugin, manual removal may be required to prevent translation issues. If you encounter any challenges or have questions, feel free to reach out to our support team for assistance.
Hello @happyteamvr,
Thank you for reaching out to us. The plugin files have been updated to incorporate the Hebrew language file. We intend to release the enhanced plugin, including these additional language files soon.
If you have any questions or concerns, feel free to reach out.
Hello helenmw(@helenmw),
Thank you for providing the sample address. It has been forwarded to our development team, and we will provide you with an update shortly.
Hello @Diego4,
Greetings from ELEXtensions!
We’re unable to replicate the same scenario on our end. It appears that there might be a compatibility conflict between the theme and/or other plugins, leading to the reported issue. To troubleshoot this, we suggest conducting a theme and plugin compatibility test on your site. Deactivate all plugins, except ours and WooCommerce, and switch to the default WooCommerce theme. Check if the issue persists under these conditions. Please don’t hesitate to reach out to us.
Hello @mattiabersotti,
Greetings from ELEXtensions!
Thank you for providing your suggestions. We will implement the suggested changes, displaying the street address first and then the house number in street line number 1 in our plugin. An updated version will be released soon.
Please note that we currently only present the address suggestions as provided by the Google API key, hence cannot modify the language visibility for these suggestions.
We hope this addresses your concerns! Should you require further assistance, please do not hesitate to contact us.
Hello @helenmw,
Glad to hear that the first concern is resolved now. Regarding your second inquiry, could you please share a sample address? This will allow us to verify and assess the Google API response for this address on our end.
Anticipating your reply.
Hello slavik0102 ,
Thank you for bringing this matter to our attention. The issue has been addressed, and we will soon release an updated version.
Hello helenmw(@helenmw),
I hope you’ve had a chance to upgrade the plugin to the latest version (1.7.1) that incorporates the necessary fix. If you encounter any further issues or have any concerns, please feel free to contact us. We are here to assist you.Hello silviamaldina(@silviamaldina),
I hope you’ve had a chance to upgrade the plugin to the latest version (1.4.2) that incorporates the necessary fix. If you encounter any further issues or have any concerns, please feel free to contact us.
Forum: Plugins
In reply to: [ELEX WooCommerce Catalog Mode] Catalog ModeHello @manojredhu,
Thank you for getting in touch. In response to your inquiry, Could you check if it functions properly with default WooCommerce themes such as Storefront or Twenty Twenty-Four? If it does, there might be a theme compatibility issue. We suggest reaching out to the theme developer to investigate if any hooks are conflicting with the theme.
We look forward to receiving your response.
Hello @traveltahoe,
Thank you for reaching out.
Regarding the issue you raised, our tests on the test site indicate that it is functioning correctly, displaying accurate product information under each category. Please verify that all your products are simple, as the basic version supports only this product type. Additionally, confirm if there are any other product types in use.
Furthermore, could you provide details on whether your site uses multiple languages with language plugins configured? If that’s the case, ensure that the categories are available in the selected language, as products may not appear if they are not tagged under the corresponding language categories.
We eagerly await your response on this matter.
Hello @hoseandparts,
Thank you for responding. We’ve conducted another test on our test site, and everything seems to be working as expected. This leads us to believe that the Load More button issue may be specific to the Partdo theme. Considering that you’ve attempted to revert other customizations on your site and the problem persists after clicking the button, could you please switch to any default WooCommerce theme and check the same? If the issue doesn’t appears with other themes, we recommend reaching out to the theme developer for a prompt resolution.
We value your thoughts on this approach.
Hello @partyconnect,
I hope you have upgraded the plugin to the latest version (1.4.2), which includes the issue fix. Please don’t hesitate to contact us if you experience any additional issues.
Thanks you!
Hello @helenmw,
Thanks for pointing out the above generic bug in the plugin. This is been forwarded to the dev team and we will release a new version soon with the issue fix.
Hello @hoseandparts,
Thanks for contacting us. We tried reproducing the identical scenario on our test site. Could you please confirm how the “Load More” and “Infinite Scroll” buttons are handled? It would be beneficial to ascertain whether these features are integral to the theme or if any customizations have been applied. Furthermore, if you could provide the theme details, we would be able to conduct a comprehensive examination and promptly address the issue.
Looking forward to your response.