ELEXtensions
Forum Replies Created
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Hello @ysdesign,
Thank you for reaching out to us. Upon reviewing the error, it seems there may be a conflict due to either the use of the same constant name or the absence of a vendor folder in the plugin. I have passed this to the developer for further investigation. I will keep you posted with an update soon.
Hello @kitchencavalry,
Regarding your query, our plugin is designed and optimized to work smoothly with default WooCommerce product types, such as simple, variable, virtual, and downloadable products. However, it has not been specifically configured for compatibility with subscription products. If you could provide details about the third-party subscription plugin integrated into your store, we can further investigate the possibility of making our plugin compatible with it.
It seems you’ve purchased the premium version of the plugin, we recommend reaching out to our support team for further assistance.
Hello @tehcook,
Thank you for reaching out.
Our plugin is designed to enable multitasking across multiple tabs while utilizing minimal server memory. If you’re still encountering issues with attribute updates despite increasing the memory limit, we suggest conducting plugin compatibility checks on your site. You can do this by temporarily deactivating other plugins and observing whether the issue persists. If deactivating certain plugins resolves the problem, there may be conflicts with others. You can identify conflicting plugins by reactivating them one at a time.
Additionally, please provide us with the versions of WordPress, WooCommerce, and the ELEX plugin installed on your site.
Looking forward to hearing from you.
Hello @tehcook,
Thanks for contacting us.
The ELEX Bulk Edit Product plugin is designed to efficiently manage over 10,000 products in a single job run. However, the speed of the job can vary based on factors such as the total number of products, the extent of bulk edits made per product, and the PHP memory limit allocated on your website. To troubleshoot any issues, could you please check if there are any error logs generated under the WooCommerce status logs or on your server specifically related to our plugin? If so, kindly share these logs with us for further analysis. Please note that our plugin operates by updating products in batches of 100 at a time to ensure efficient bulk updates. This approach is a feature of the plugin’s functionality, not a restriction.
Looking forward to hearing from you soon.
Forum: Plugins
In reply to: [ELEX WooCommerce Role Based Pricing] High-Performance Order StorageHello Chris,
Thank you for sharing the screenshot. It appears that you are using the premium version of our plugin. Hence, I would suggest submitting a support ticket via the commercial plugin support link, allowing us to offer further assistance.
Forum: Plugins
In reply to: [ELEX WooCommerce Role Based Pricing] High-Performance Order StorageHello Chris,
Greetings! The plugin is already made compatible with the WooCommerce HPOS feature from version 1.4.0 onwards. However, if you come across any errors or warnings on your website, please share them with us so that we can investigate and address the issue.
We look forward to hearing from you.
Forum: Plugins
In reply to: [ELEX WooCommerce Role Based Pricing] Shipping rulesHello @omaragos,
Thank you for contacting us. Regarding your inquiry, the plugin is specifically designed and developed for role-based product pricing. Currently, it does not include functionality for managing shipping costs, as this falls outside the scope of the plugin’s features.
If you have any additional questions or concerns, please don’t hesitate to reach out. We’re here to help.
Hello railmedia(@railmedia),
Thank you for bringing this case to our attention. I have forwarded the error logs and suggestions for code-level adjustments to our product team. We will thoroughly investigate the scenario with the team and keep you updated on our progress.
If you have any questions or concerns in the meantime, please feel free to reach out. We’re here to help.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Quote List Navi in headerHello @irehan,
Please note that updating the plugin may overwrite any custom code changes you have made, as they are not part of the plugin’s standard codebase. The functionality where the quote list page is automatically added to the main menu is a built-in feature of the plugin. However, we have noted your request to display the page in the main menu only if necessary, and we will explore the possibility of incorporating this feature into the plugin. However, at present we don’t have an ETA for the same.
Feel free to contact us if you have any additional questions or concerns. We’re here to assist you.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Quote List Navi in headerHello @irehan,
Greetings, The Quote List page is automatically appended when you install the plugin. To remove functionality please do navigate to the plugin file RequestAQuote.php file and line number 44. Nevertheless, if you comment on this line with “//” this will be hidden in the menu.
File Path – pluginpath/src/RequestAQuote.php
add_action( ‘wp_nav_menu_items’, array( self::class, ‘add_minicart_to_header’ ) , 10, 2);
Furthermore, please verify that the “quote icon” option is enabled in the plugin settings. This ensures that users can easily navigate to the quote list page.
Feel free to reach out if you have any more questions or concerns.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Admin email notifactions are not sendingHello irehan(@irehan),
If only customers are receiving the quote notification emails, please make sure that the admin email address has been added to the notification email address settings. You can add the email address (separate multiple emails with commas) to this setting to ensure that quote notifications are sent to the intended recipient.
I hope this resolves the issue! If you continue to experience problems, please don’t hesitate to reach out to us for further assistance.
Forum: Plugins
In reply to: [ELEX WooCommerce Role Based Pricing] Errore php in log phpHello,
We’ve identified the issue in the premium version of the plugin and have fixed it. A new version containing the update will be released soon to address this issue. We appreciate your patience and understanding.
Please feel free to reach out if you have any further questions or concerns. We’re here to help!
Hello @shopdot000,
Thank you for contacting us. The issue you are encountering might be due to a compatibility conflict with a third-party plugin on your website, which is affecting our plugin’s ability to perform bulk editing of products. To resolve this, I recommend conducting a plugin compatibility test on your staging site. Please deactivate all plugins except for our plugin and WooCommerce, then check if the issue persists.
We hope this solution helps to find out the root cause of the issue. You may also reach out to our support team for assistance with your premium plugin. We look forward to hearing from you soon.
Forum: Plugins
In reply to: [ELEX WooCommerce Request a Quote] Change CSS button sizeHello @samuelgassama,
There is no icon avaiable in the “View quote list” button. However, You can try doing css changes in this class and see if it helps to modify the button
elex-rqst-quote-front-wrap .elex-raq-view-quote-list-open-btn{
}
Looking forward to hearing your feedbackForum: Plugins
In reply to: [ELEX WooCommerce Role Based Pricing] Errore php in log phpHello @sitireggiocal,
Thanks for reaching out to us. I’m currently reviewing the PHP error on our end and will provide an update as soon as possible. Additionally, could you please provide the following details for our analysis:
WooCommerce version
WordPress version
PHP version
ELEX role-based pricing plugin versionLooking forward to hearing from you.