ehamati

When creating an event, we provide these instructions for MemberPress: screenshot link.

However, it appears you’re using a different plugin, PaidMembershipsPro, which I don’t recall having any integration with.

Did you switch from MemberPress to this one, or was this plugin in use from the beginning?

Please contact us directly, so we can investigate it more deeply: https://www.pixelyoursite.com/contact

This issue could be related to caching. Cache plugins sometimes store the full code of a page, including the Event ID. This can result in the same Event ID being triggered for multiple users who visit the page, causing the events to appear as if they are connected and potentially disregarded.

I recommend clearing all cache. Additionally, you can enable or disable the use of admin-ajax from the plugin’s main settings page.

If you disable admin-ajax, make sure to verify that the Event ID is unique for each event pair.

The issue might be caused by the data layer. Please ensure you’re using the latest plugin version, clear your cache, and check again. If the problem persists, go to your Google Tag settings and select the second option for the data layer, as shown here:
https://prnt.sc/0GX0n6L-wMdl

If this doesn’t resolve the issue, please contact us directly so we can investigate further:
https://www.pixelyoursite.com/contact

Make sure you’re using the latest plugin update, clear your cache, and check again. If the issue persists, open a ticket on the contact page and I will check it further.

Most likely, we can’t track it. If it’s not a native WordPress feature, we won’t be able to track it.

How do you plan to use the product price value in the ViewContent event? The only parameter that is reported in any type of reports is the “value” parameter, and it can be configured. However, this event value is not particularly useful for ads or analytics. The “purchase value” is what actually matters for tracking and optimization.