ehamati
Forum Replies Created
-
Hi @jabadabaduu,
The score hasn’t dropped because of the Facebook Login ID, most websites don’t even use Facebook social login.
In general, we strive to send all the necessary data. What other information, apart from the login ID, is missing? Are we talking about WooCommerce purchases? Also, are the purchase numbers being reported correctly? There might be an issue with the purchase configuration.
I checked the site you provided, but there is no PYS on it, no pixel fired.
Forum: Plugins
In reply to: [PixelYourSite - Your smart PIXEL (TAG) & API Manager] json file has errorsPlease send an email via the contact page at https://www.pixelyoursite.com/contact, mentioning our conversation, and I will assist you further on this matter.
Hello @toineenzo, this is indeed possible, but I can’t promise it’s something we’ll be able to focus on in the near future.
Forum: Plugins
In reply to: [PixelYourSite - Your smart PIXEL (TAG) & API Manager] json file has errorsHello @iltimpa2, I just checked and confirmed that everything uploaded correctly. Please ensure you have the plugin updated and are using the correct version of the GTM Container, Version 1.1.
Forum: Plugins
In reply to: [PixelYourSite - Your smart PIXEL (TAG) & API Manager] Event configurationNo, it is not. As previously mentioned, to avoid overcounting, you need to use the plugin’s Pro version. These features are not included in the free version.
Forum: Plugins
In reply to: [PixelYourSite - Your smart PIXEL (TAG) & API Manager] Event configurationHello @ototoporo, we have that logic configured, so the purchase event can only fire when a transaction is made, not when a user visits. Alternatively, it is possible to create a custom event and enable the option to fire the event once in ‘X’ hours (for example, 24 hours), but unfortunately, these features are not included in the free version of the plugin; they are available only in the Pro version.
Hello @masterjuan, could you please provide me the site URL?
Please contact us directly, so we can investigate it more deeply:
Forum: Plugins
In reply to: [Product Catalog Feed by PixelYourSite] Change toHello @kiiraklis94,
Unfortunately, it’s not possible to change that. The default format cannot be modified.
Wish you happy holidays!
Forum: Plugins
In reply to: [Product Catalog Feed by PixelYourSite] Google local inventory feedHello @djwilko12, unfortunately, we do not support local feeds at this time.
Hello Saskia, I’ve replied to your ticket via email. Let’s continue the conversation there.
Thank you 🙂
The domain you’re seeing is likely due to a domain verification setting within the plugin. To resolve this:
- Navigate to the main page of the PixelYourSite plugin.
- Open the settings for each tag (e.g., Meta Pixel, Google Analytics, etc.).
- Look for the domain verification field within each tag’s settings.
- If you see your domain entered in this field, delete it.
This should remove it.
Happy holidays 🙂
Unfortunately, we are unable to provide support for paid features through this forum. For further assistance, please contact us directly so we can investigate the issue more deeply: https://www.pixelyoursite.com/contact.
This issue arises because the PixelYourSite free version does not include the option to modify the way product prices are sent to Meta (or other platforms). By default, the plugin sends prices excluding VAT.
Forum: Plugins
In reply to: [PixelYourSite - Your smart PIXEL (TAG) & API Manager] No deduplicationTo overcome this problem PixelYourSite user admin-ajax, bypassing caches this way. You can enable or disable the use of admin-ajax from the plugin’s main page. If you disable admin-ajax, it’s best to check if the Event ID is indeed unique to each pair of events.