Edward
Forum Replies Created
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Forum: Plugins
In reply to: [WP eCommerce] Product Admin Returns Blank PageIt’s marked as resolved because wp.org doesn’t provide any other option for marking topics that have been responded to. resolved does not stop you from replying but helps us keep track.
I can tell you more than likely the reason you have a blank admin is your server is not providing enough memory to PHP.
You can install the following plugin WP System Health
https://wordpress.org/plugins/wp-system-health/Then check for how much memory the server is providing to PHP (memory limit)
If it’s less than roughly 128M then you won’t really have enough resources to load both WordPress and plugins and the store.
You would need to increase the memory provided to PHP minimally to 128M. Stores with MANY products or variations will need even more possibly 512M
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Checkout page refreshes onlySome essential advice when upgrading.
Be certain to have your site backed up. I use Backup Buddy.
If possible Test on a clone of the site.Also if you use Gold Cart you’ll need to update Gold Cart at the same time to stay compatible.
It would also help to know the current version installed… if it’s lower than version 3.7 the upgrade could be a little more complicated as many things have changed both within the plugin as well as WordPress directly.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Checkout page refreshes onlyThere had been an issue in an older version but that I am aware of this is not a problem with the latest version.
What version do you currently have installed?
Regards
EdwardForum: Reviews
In reply to: [WP eCommerce] Great PluginI’ve been talking with Jeff and we have some questions. Looking at your variations and prices (from first glance) it doesn’t appear there is a mathematical scheme to the pricing?
Rather than posting your list of variations can you provide the method you arrive at your pricing? This could help determine if it’s at all possible to replicate.
It honestly may not be possible and the final result just wouldn’t be suitable.
As you pointed out you had a hard time finding a suitable store for your specific needs.
The optional code Jeff provided is a great starting point maybe you could hire Jeff to build this for you? I’m sure it would result in something much more specific to the task.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Checkout page refreshes onlywith the other authorize net setup the AIM/CIM one, how to NOT show the echeck ? I did not check the box so…
Unless you are truly using CIM do not use the CIM module use the 2.0 AIM module this will not show the echeck option.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Checkout page refreshes only@global411 you can edit the page template if you want to add anything custom. You could also use css to add images to specific screen elements using background image and position rules.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Checkout page refreshes onlyI’d advise you to look over the 2 sites in detail… be certain everything is truly indeed the same. All same plugins all same versions. Same version of WP and is the other site hosted on the same machine even the server itself can introduce variations.
Also check all settings are they actually all exactly the same on both sites?
Please post the link to both your sites and I can at least compare from the front end.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Checkout page refreshes onlyTim92109 wp.org does not provide any method for knowing what posts have been replied to or not. Setting them as resolved serves 2 purposes.
It allows us to know it’s been responded to.
The information / solution offered at the time of the original posting was resolved however another question has been asked post resolution that may or may not be resolved. Regardless if you feel it fixes your specific issue that may or may not be entirely related (most of the time not related). This is why we make it clear to post individually in our initial read me topic.
Sorry but this is how it works not by our choice.
If you feel you’re not getting enough attention on the free forum there is a paid 1 on 1 service offered. The free service is provided by the overall user base and doesn’t come with any guarantee that your specific issue can be resolved.
We try to provide as much coverage as possible and like previously pointed out piggy backing topics is not advised and often only leads to confusion.
Name calling also does not help your case.
Forum: Reviews
In reply to: [WP eCommerce] Great PluginHi there… My name is Edward WP eCommerce Support Manager.
I’m truly sorry for the trouble you’ve experienced. I’ve checked in on your support topic within our premium support system.
I believe that at this time this is beyond the scope of what the plugin is able to deliver and is unfortunately beyond the capability of supports role.
Since your question was not answered or did not fit what support is able to assist with you should have been offered a credit of your support token. I have credited the token and you will be able to use it again in the future if you should have a need.
I see you have a rather specific unique need for your variations. I do not have an answer for your specific needs at this time. I am consulting with out developer if there is any way to set up variations in a way that will work for you. I can’t promise any solution at this time but I will sincerely try to find one.
Once again I’m sorry for any confusion of trouble this has caused you.
I will continue to work with you within our support system. I have taken over your topic and when I have any further information I’ll reply there.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Allow Comments on/off ??The page that controls showing products is the page called “products page” All products are displayed through this page. Disabling comments on that page would disable it for all products. If this is not working it may be an issue with your theme.
Forum: Plugins
In reply to: [WP eCommerce] Turn off E-check payment option at checkoutIf you are ONLY accepting credit cards there is no reason to use the CIM module. If you have not activated CIM on authorize.net then you do not need to USE CIM module.
Please switch to using the 2.0 AIM module. This does NOT display the echeck option.
Hope that helps
Forum: Plugins
In reply to: [WP eCommerce] Bug with adding productsYou’re using an incompatible version of WPEC with a newer version of WordPress.
You will want to upgrade WPEC. Before you upgrade I strongly urge you to do a backup of everything.
I personally use Backup Buddy I find it quick and simple.
If you at all have the option to test locally or on a clone I would urge you to do that before upgrading a LIVE store.
Your hosting may be able to help you clone your site.
If they aren’t able to clone it at the very least have the backup if you need to restore the site.
Forum: Plugins
In reply to: [WP eCommerce] email field missing on checkoutThe theme you are using is altering the checkout page.
I can clearly see in the page source
<input class=”wpsc-meta-value” type=”hidden” value=”” data-wpsc-meta-key=”billingemail”>billingemail type hidden
The entire checkout page is altered actually.
You can test if the theme is causing the problem by switching to a default wordpress 2010-2014 theme
then visit the Settings > Store > Presentation tab and clear the Store theme cache
also if you have any other cache plugin enabled you will need to clear that cache as well.
Next test the checkout page… you will find it’s nothing like the way the theme is altering the checkout process and I’m sure you will find the email field is back.
Possibly any of these rules or even a combination
input, select, textarea
{
color: black !important;
vertical-align: middle;
font-family: Arial, Helvetica, Sans-Serif;
font-size: 13px;
}.art-block select
{
width:96%;
}If you’ve done all the steps you mention and it shows properly in the default wordpress theme 2011 but returns when switching back to your theme then the issue is within the theme itself. Very likely in the themes CSS. You will need to dig through the theme CSS to find the style that is altering the form element most likely as “select” in the css rule.