Edward
Forum Replies Created
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Forum: Plugins
In reply to: [WP eCommerce] e-check field removal from smaller devices1. if you’ve already “paid” for the software you’re entitled to support unless you’ve already used that support token. Then yes you would need to purchase an additional support token.
However I don’t think you require support you’re simply using the wrong authorize.net module.
If you do not use echeck and simply want to process credit cards the best method is to use the authorize.net AIM (2.0) module.
It’s not a known issue it’s the correct behavior of the 2 different modules.
Disable the CIM module and enable the AIM module no more echeck.
Forum: Plugins
In reply to: [WP eCommerce] Multiple ship from locationsThe plugin is not designed with this in mind and I’m not aware of any add on that would allow for it.
You could try consulting a hired developer. We keep a list of some prominent, competent developers on our site.
Forum: Plugins
In reply to: [WP eCommerce] WP ecommerceYou’re mentioning several different things here all not quite related.
Product Category? in Dashboard?
The Dashboard is a page that displays specific elements of your site not particularly a category or products. It would show you recent sales stats.
There isn’t a category for products if you’re referring to post categories?
You would however see in the left hand navigation “Products” this allows you to manage your products.
The store itself has a menu item named “Store” this is a sub menu of the Settings menu.
Regards
EdwardFirst you have several javascript errors
`[Error] TypeError: undefined is not an object (evaluating ‘e.setAttribute’)
global code (sawyerpb.com, line 174)
[Error] ReferenceError: Can’t find variable: disable_copy
global code (sawyerpb.com, line 720)`I would correct those first as any JS error may create unreliable results.
I placed several items in my cart. Went to checkout and entered my shipping info and was shown the following shipping options. These seem like the correct rates.
Fixed Rate – Choose a Shipping Rate
Priority Mail (2-3 day) $6.50
Express Mail (1-2 day) $18.50
Weight Rate – Choose a Shipping Rate
Weight Rate $2.35Next I altered one of the cart items to have 2 in quantity… The shipping did not vary for the minor change.
Please see the following screenshot
http://dl.dropbox.com/u/151891/screenshots/2014-08-27_1552.pngSo I’m not seeing this oddness with shipping results please provide exact steps to reproduce the effect.
As for stock control. If you have stock control enabled and only ONE of each item and a customer has placed the item in their cart the correct behavior IS no one else can place it in their cart until it is released back into stock. You can alter how long stock is held in your store admin settings.
If you would rather allow anyone to put it in their cart you should not enable stock control. Doing things this way anyone could potentially place the item in the cart while still shopping or deciding and another person could also order the same item leaving you with potentially 2 orders for the same single item.
Forum: Plugins
In reply to: [WP eCommerce] Users Must Choose Country when ShippingA link to the site would help however…
If you have shipping enabled this is the intentional required functionality.
It sounds like your theme was trying to force hide the shipping calculator. This is incorrect and unsupported.
Previously this hack may have been possible but due to this a person could have selected one shipping location for a lower rate and then provide a shipping address that would have normally needed a higher shipping rate. Essentially scamming you out of the shipping fee.
If you do not want to use a shipping calculator you would need to disable it from the shipping settings.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] How to Change the Permalink StructureSounds like you’ve already set the permalinks to use
/%postname%/
You can change the *slug* of individual pages by editing that specific page.
See screenshot at link http://dl.dropbox.com/u/151891/screenshots/2014-08-25_2157.pngTechnically it is not possible to remove the category portion due to how WordPress resolves URLs.
There are some hackery ways of playing with URLs. I do not suggest tampering with the address as it can cause all sorts of unexpected oddness.
If you decide to toss caution to the wind you can look into WordPress SEO to further mangle the visual URL http://wordpress.org/extend/plugins/wordpress-seo/
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Not receiving "Merchant Email Receipt" anymore…If you are referring to an email sent by WordPress / WPeCommerce (not an email sent from authorize.net).
You can test if the email is being sent by installing Email Log http://wordpress.org/plugins/email-log/screenshots/
This will log EVERY email wordpress sends including the store related email.
If the emails appear in this log they are being sent and you would want to check if your server is delivering them properly or if they are possibly being sent to your spam folder.
Very often I’ve found typos in the admin email address. I would double check it to be certain.
If the email is not being logged by Email Log then you should check for conflicts.
Have you added, upgraded or modified any plugins or themes recently? If so try rolling back those changes.
Generally mail doesn’t just stop working out of the blue.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Message to update DB still displaying after updateIf you complete the database update properly that message will be removed. I can only assume you have not completed the database update fully.
Forum: Plugins
In reply to: [WP eCommerce] payment methodPlease provide a link to your site for review. Without one we are only guessing what you’re seeing. As stated in the initial READ FIRST post.
Enabled the manual test payment module – name it anything you like. If you have enabled it properly you will see TWO payment options on your checkout page.
IF you DON’T see the additional payment option it has not been enabled properly.
Please double check your settings to ensure it has actually been enabled.
If you still don’t see this option there may be an issue with your theme or a plugin conflict. Please see the initial post for steps resolving conflicts.
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] Changing Shopping Cart in wp ecommerce and Dark TT ThemeVery simple CSS add the following to your theme css
label {color #fff!IMPORTANT;}added !IMPORTANT just in case your theme tries to force it’s color styles
Forum: Plugins
In reply to: [WP eCommerce] Changing Shopping Cart in wp ecommerce and Dark TT ThemeLink to the site please?
Forum: Plugins
In reply to: [WP eCommerce] URGENT! Check out not working after update!!!You also have several javascript errors on your site. I’m only guessing but I’d bet they are due to the theme. You can test the issue by switching to a default wordpress theme such as 2010 – 2014 and them make sure you clear the store theme cache by going to
SETTINGS > STORE > PRESENTATION (tab) and click “CLEAR THEME CACHE”
Then test your site.
You may also have a plugin conflict. You would test tis by disabling non WPEC plugins and then testing the store.
Have you recently changed or updated the theme?
Regards
EdwardForum: Plugins
In reply to: [WP eCommerce] URGENT! Check out not working after update!!!I don’t see the error you’re describing on your checkout page footer
http://dl.dropbox.com/u/151891/screenshots/2014-08-14_1310.png
Forum: Plugins
In reply to: [WP eCommerce] URGENT! Check out not working after update!!!Just need a rough idea. When did you first install the site and have you updated prior to this update?
Forum: Plugins
In reply to: [WP eCommerce] URGENT! Check out not working after update!!!Can you tell me the version you had previously installed? or maybe when you first set the store up just trying to get an idea what version you had previously.
