Dan (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Error and increase cpu usageCould you please post your site URL here so that we can have a look?
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Thanks!
Thanks! We will get back to you by email as soon as possible.
Hi there
I just wanted to check if you have tried deactivating Jetpack Modules as I mentioned earlier?
https://jetpack.com/support/control-jetpack-features-on-one-page/
Specifically, the WooCommerce Analytics module is the one we suspect may be affecting this. Can you try deactivating that and see if it helps?
Hi there
That’s odd that it didn’t work in Chrome, but I can confirm that from our end everything is working as expected. Let us know if you have any more trouble with it.
Hi there
As Bob mentioned, it’s likely a permissions issue on your server. You can read more about the possible causes and solutions here:
https://bobcares.com/blog/installation-failed-could-not-create-directory-error-in-wordpress/
But you may want to contact your host for more specific help fixing any server related issues.
Hi there
I’ve asked our developers for further advise on this, and we’ll let you know when we have an update.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Publicize Always Auto-DraftHi there
Next time you publish a post, can you check the source code of the page and look for the og:title property? If that shows the correct title, enter the post URL into https://developers.facebook.com/tools/debug/ and check what shows there for og:title.
If it shows Auto-draft then try clicking ‘Scrape again’ and see if it picks up the correct title.
If so, it seems there is some kind of delay where the wrong og:title value is being picked up on publish.
I see you have a ‘duplicate page’ plugin. Are you using that to create new posts, or are you publishing them in the standard way, using Posts > Add New?
Hi there
Can you try using the page ID instead of the slug to see if that makes a difference? If not, can you show us a screenshot of your code so we can check for any issues?
Ideally I would target images to skip Jetpack by CLASS — not individually or by page or post ID, is this possible?
Currently there’s no easy way to do that, but I’ve flagged this to our developers here for consideration:
https://github.com/Automattic/jetpack/issues/21447Thanks
Hi there
Since you have a static front page on your site, the “Home page / Archives” item in your stats can refer to a couple different things:
– Your blog (posts) page.
– Any blog archives page, such as posts from a particular month, in a particular category, or by a particular authorAny views of your site’s static front page are listed under that page’s title, not the “Home page / Archives” item in your stats.
Hope that helps!
Hi there. I’d suggest submitting this issue directly via the ‘Help & Support’ page in the Settings of the WooCommerce app.
Thanks!
Hi there
You should be able to adapt the code here, using
get_the_author_metainstead ofget_the_categoryhttps://gist.github.com/jeherve/7990726
Hope that helps!
Hi there
Can you try deactivating all plugins except for Jetpack and WooCommerce to see if there is another plugin conflicting?
If not, can you try deactivating all Jetpack modules as described here?
https://jetpack.com/support/control-jetpack-features-on-one-page/If that helps, you can activate them one by one to see if a specific feature is causing issues.
If the issue remains, can you try using a plugin like Query Monitor to see what queries are run on checkout, and which ones are the longest?
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] publish to redditHi there
Not sure if you understand how long a week is! And since you guys take 3 weeks to respond, and you have marked as resolved before a response was received! Why would hear from OP if no one has responded.
Since we responded to all of your comments and didn’t hear anything else, we consider the thread resolved.
If you have further questions about this, we’ll be happy to help further. Or if you have other questions, please open a new thread. Thanks!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Reconnect JetpackHi there
While your site is publicly accessible, we cannot access your site’s XML-RPC file:
YOURSITE.COM/xmlrpc.php
This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:
XML-RPC server accepts POST requests only.
You can see a working example here:
https://jetpack.com/xmlrpc.php
Since your site returns a 500 error for this page, I would recommend getting in touch with your host so they can check their server logs for more details on what is causing that error.
Once we are able to access your site’s xmlrpc.php file, you should be able to connect Jetpack to https://wordpress.com.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] classic editor + oembedHi there
Yes, I tested on Jetpack 9.2 and the shortcode embed does not work, but it does work on the latest Jetpack version (10.2)
Hope that helps!