Dan (a11n)
Forum Replies Created
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I’ve disabled those alerts for you. Hope that helps!
Hi there
The issue could be with the GDPR plugin you are using. Can you try temporarily deactivating that and see if it makes a difference?
Hi Clifford
Thanks for the report! I’ve confirmed this and opened a bug report. You can follow along there for progress:
https://github.com/Automattic/jetpack/issues/21823
Let us know if you need anything else.
Hi there
Essentially, there’s a limit being placed on the length of code that can be sent, and some plugins are exceeding that limit. The limit is generally used to save memory, but it’s clearly interfering with the functionality of some plugins (not only WooCommerce).
I’m glad to hear that switching hosting plans fixed the issue, it seems there is no limit with your new hosting plan, so you should be fine going forward.
Let us know if you need anything else.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Outbound Http & HttpsHi @orizelhan
I don’t think you need to worry too much about this error, since the Jetpack connection is working, and your site is connecting over https.
If you’d like us to look into it further, could you share a screenshot of the error so we can see exactly what you’re describing?
You can create screenshots using something like Snipboard or Imgur and post the link here.
Hi there
It looks like the connection is still broken. Did you get chance to try reconnecting Jetpack yet? Let us know if you need any more help.
There may be something else installed on the site that’s causing problems here. The quickest way to figure out if something is interfering is to test for a theme or plugin conflict.
I know it’s less than ideal, but could you please try the following:
– Temporarily deactivate all the site’s plugins except for Jetpack and clear your browser’s cache.
– Then check again. If Jetpack serves the images, then we’ll know that another plugin is conflicting here. You can re-enable your plugins one by one, checking in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.If disabling plugins doesn’t help, it may be the theme.
– Temporarily switch your theme to a WordPress default theme like Twenty Twenty. Then check again. If Jetpack serves the images, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.
If none of that helps, can you please try pausing CloudFlare as described here?
https://support.cloudflare.com/hc/en-us/articles/203118044#h_8654c523-e31e-4f40-a3c7-0674336a2753
After you’ve paused it, try again to see if the issue persists.
Let us know how that goes.
Hi there
If you mean can both sites connect to the same WordPress.com account, yes they can.
You just need to disconnect Jetpack on https://serious-music.com/ by clicking the ‘Manage site connection’ link, then ‘Disconnect’.
Then make sure you are logged into the right WordPress.com account, and reconnect Jetpack from Jetpack > Dashboard.
Let us know if you still have trouble after that.
Hi there
I’ve updated the URL on our end. Would you please disconnect and then reconnect Jetpack on https://reverseglasswork.com/? You can follow these instructions to do that:
1 – Go to the **Jetpack** menu in your WP-Admin dashboard
2 – Scroll down to find the *Connections* area.
3 – Click *Manage site connection*.
4 – Click **Disconnect** and follow the prompts to complete the disconnection process.
5. – Click the **Set Up Jetpack** button to connect your site to WordPress.com again.This handy guide explains the full process in more detail:
* [How to disconnect Jetpack](https://jetpack.com/support/reconnecting-reinstalling-jetpack/#disconnecting-jetpack)
Please note that if you’re using Jetpack on staging sites, we recommend using Staging Mode to avoid this kind of issue in future:
https://jetpack.com/support/staging-sites/
Let us know if you need anything else.
Hi there
Is your site hosted with GoDaddy? We have seen this error reported a few times recently for sites hosted there.
Can you try the fix suggested here and let us know if it helps?
https://wordpress.org/support/topic/woocommerce-causing-err_http2_protocol_error-2/#post-14909491
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] “n” keyboard shortcut issueHi there
I was able to see the behaviour you described when editing a user’s profile.
This is because when you click on the ‘select a country/region’ dropdown it opens the dropdown list, but doesn’t move focus to the text input field. Because there is no text field in focus, the ‘n’ shortcut will still work.
If you click into the text field within the dropdown, then type ‘un’ the shortcut won’t be activated.
So basically it requires two clicks, one to open the dropdown, and another to select the text input field.
If you’re using the keyboard to navigate, there doesn’t appear to be a way to tab into that input field, so you may want to report that to WooCommerce support so they can look into getting that fixed.
Hi there
Have you tried reconnecting your social networks?
If that doesn’t help, could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Hi there
I have admin > settings > reading > homepage set to a static page (Under Maintenance), if this is what you’re suggesting.
Do you have it set to a published page that exists on your site? Have you tried setting it to a different page?
As Bruce mentioned, the homepage of your site is showing a 404 (Page Not Found) error.
What do you see for the site and home URLs at Settings > General?
Another possibility could be an issue with your .htaccess file, but you’d need to contact Siteground for help with that.
Hi there
In this case you can provide a custom message in the Publicize field when publishing your post, which will be used instead of the auto-generated post excerpt.
Screenshot:
https://d.pr/i/YNOYSGHi there
Yes, this is a known issue with some sites, but we haven’t been able to identify a cause yet.
I’ve added your report to our Github issue, so you can follow along there for updates:
https://github.com/Automattic/jetpack/issues/15030#issuecomment-968704945In the meantime, if you need to use social login for comments on your sites, you may wish to look for an alternative plugin for that.