Dan (a11n)

Hi there

Could you please post your site URL here so that we can have a look?

If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

Thanks!

Hi there

Currently, some Jetpack plugins are classified as “legacy” by the latest WordPress, such as Popular Posts and Pages

Where exactly are you seeing that? Could you share a screenshot so we can see what you’re describing?

You can create screenshots using something like Snipboard or Imgur and post the link here.

I’m seeing this warning in the theme customizer “Warning: Attemp to read property “ID” on null in /home/public…./extras.php on line xx ….”

Can you share the full error message, including the line number?

Thanks

Hi there

This post may help with the 404 errors:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/

Aside from that, what do you see when you try to log into your site? Have you tried resetting your password?

Could you please post your site URL here so that we can have a look?

If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

Thanks!

Hi Alison

Yes, it’s a Jetpack feature for adding contact forms to your content as shown here:
https://jetpack.com/support/contact-form-classic-editor/

If you’re not using Jetpack contact forms anywhere on your site, you can disable the Contact Form module entirely, which will also remove the Add Contact Form button.

You can disable that as explained here:
https://jetpack.com/support/control-jetpack-features-on-one-page/

Hope that helps!

Hi there

I’m afraid it seems no stats were collected between Dec 11th – Jan 4th, so we don’t have any way to restore those.

Sorry I can’t be more help here.

Hi there

I don’t see Jetpack’s stats tracking code in your site’s source code.

Jetpack, like many other plugins, uses a function called wp_footer() to insert elements like a Stats tracking code to your site’s footer. This function has to be added to your theme’s footer.php file, right before the closing body tag. You can read more about it here:

https://developer.wordpress.org/reference/functions/wp_footer/

If you’ve recently edited that file, you’ll want to make sure the wp_footer() function is still there.

If it is there, you’ll want to check for other code you may have added to your theme (like in your sidebar for example) that may break everything that comes after.

Hi there

That error is generally caused by caching issues. Can you clear any caches you have on your site and/or check with your hosting provider if there is any server level cache that might need to be cleared, then try again?

If that doesn’t help, I’d suggest asking in the general WordPress forum since this seems to be affecting other plugins as well as Jetpack:

Support Forums