Dan (a11n)

Hi there

Cloudflare appears to be enabled again, and we’re still seeing the same error.

At this point, we’d like to run some more tests with you on your site to try to figure out what’s happening.

Could you contact us via this contact form and mention this thread?

Thanks

Hi there

I’ve taken care of this for you.

If you need more of these removed in future, please contact us via this contact form instead.

Thanks!

Thanks for confirming. Let us know if you have any more trouble.

Hi Jeff

Have you tried deleting and reinstalling Jetpack on your production site?

If that doesn’t help, we may need to make a change on our end. Could you please post your site URL here so that we can have a look?

If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

Thanks!

Hi there

We’re not aware of anything specific that would disable the Site Accelerator feature, but the most likely thing is probably a theme or plugin conflict.

I know it’s less than ideal, but could you please try the following:

– Temporarily deactivate all the site’s plugins except for Jetpack and clear your browser’s cache.
– If the setting then remains activated, then we’ll know that another plugin is conflicting here. You can re-enable your plugins one by one, checking in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.

If disabling plugins doesn’t help, it may be the theme.

– Temporarily switch your theme to a WordPress default theme like Twenty Twenty. Then test again. If the setting remains activated, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.

If none of that helps, I’d suggest contacting your hosting provider to see if they have any other CDN in use that might be deactivating the Jetpack one.

Hi there

I’ve taken care of that for you. In future, please submit requests like this via our contact form.

Thanks!

Hi there

This is still due to 403 errors:

https://d.pr/i/WReNUF

Something is blocking those images, so I’m afraid you’ll need to work with your host to figure out what that is and make sure they remove any security blocks.

Please check that they are not blocking the Photon/1.0 user agent, which is used by our image CDN.

You may need to be more specific with your CSS e.g.

.archive h2 { }

Or you can try using !important which will override all other styles.

You can learn more about that here:

https://css-tricks.com/specifics-on-css-specificity/

Hope that helps!