David
Forum Replies Created
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Hey there @nookleeus,
Someone else was just saying the same thing! We’re glad our Gmail setup guide has been able to help with getting WP Mail SMTP connected to your Gmail account. We appreciate you taking the time to leave a rating and a review. We hope you continue to have a great experience with our plugin.
Have a great day!
Hi there @onico0,
Thanks for stopping by! We appreciate the rating and the review, and we’re glad our Gmail tutorial was able to help you get connected. We hope our plugin continues to work well for you for years to come! 🙂
Have a great day!
Forum: Reviews
In reply to: [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin] GoodHey @mcpelee,
Thanks for stopping by to leave a rating and a review! We’re glad to hear our plugin has been good for you. We hope it continues to be in the future!
Have a great day!
Hi there @pipoulito,
It looks like your SMTP server may not be accepting the From address in your form. Try checking the Force From Email option in the WP Mail SMTP settings:
https://wpmailsmtp.com/wp-content/uploads/2020/11/other-smtp-mailer-force-from-email.png
This will force all emails from your site to use the From Email that is set in WP Mail SMTP.
I hope that helps! Have a great day!
Hi there @churchjunction,
The tables for your install would be located at:
- wp_wpmailsmtp_debug_events
- wp_wpmailsmtp_tasks_meta
Your host will likely provide a way to access your database directly, such as through phpMyAdmin. If not, you may need to reach out to them. And if you’re not using WP Mail SMTP, you should be able to remove those tables.
Note: We don’t know the name of your database, so we can’t point you there, but you can find the name by checking your wp-config.php file in the root of your WordPress site.
I hope that helps! Have a great day!
- This reply was modified 2 years, 10 months ago by David. Reason: Adding note about database name and how to find it
Hi there @davidrgz and @clyngsys,
Thanks for reaching out and we do apologize for the large delay. It looks like we missed this earlier. Hopefully, you’ve already solved your issues.
In case it helps, when you’re using Gmail with the Other SMTP mailer, be sure to use an App Password when connecting. This is a requirement from Google, and we discuss it here in our Other SMTP mailer guide:
https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/#gmail
I hope that helps! Have a great day! 🙂
Hi there @geykgn,
Thanks for reaching out and I do apologize for the delay. It seems that we missed your post. Thanks for the feedback. I’ll share this with our development team and let you know when I have more information.
Thanks!
Hi there @everzocialsupport,
Try reaching out to your web host. Some hosts will block SMTP connections and typically don’t advertise this limitation. If they are blocking outgoing SMTP requests, either they would need to allow your connection or you would need to switch to a different host or mailer.
If they aren’t blocking SMTP connections, they may be able to help diagnose where the connection issue is coming from to help get it sorted out.
I hope that helps! Have a great day! 🙂
Hi there @delbono72,
Thanks for bringing this to our attention. Looking at the Emails Catch All plugin, it appears that it has similar functionality to ours. I’ll share this with our team, but there may not be anything we can do to change this. It appears to be similar to running multiple SMTP plugins at one time. One has to fire first and the other may override it. It would be better to run only one or the other.
I hope that helps! Have a great day!
Hi there @srd75,
In each of those warnings, you’ll see a link that takes you to a Google guide. What you’ll need to do is follow those guides to add the Google SPF and DKIM records to your existing DNS. For the SPF, we have a guide here on merging them:
https://wpmailsmtp.com/fix-multiple-spf-records/
For further assistance with Google DNS, you can try reaching out to their team. They’ll be able to help you get them added to your DNS.
I hope that helps! Have a great day
Hi there @pwsean,
The free version of WP Mail SMTP does not have the feature to log emails. It does have a debug feature that will log minimal information for debugging purposes (tracking errors in sending), but it does not log email content. You can read more about it here:
https://wpmailsmtp.com/docs/how-to-debug-email-sending-issues-in-wp-mail-smtp/
Your mailer service, however, may log emails. You’ll want to check there to find out what they log.
I hope that helps! Have a great day!
Hi there @silvialeoni,
Essentially the error is saying that your site isn’t able to connect to the SMTP server using the credentials provided. Try changing the port to 465 in the WP Mail SMTP settings. You’re trying to connect to SSL, which may not be configured with SSL.
If that doesn’t correct the issue, reach out to your host. They should be able to help make sure you have the correct connection details for connecting to your SMTP account.
I hope that helps! Have a great day! 🙂
Hi there @imokweb,
Someone just asked a similar question about Gmail in a different thread. The most common cause of the issue is a misconfigured setting in the Google Console.
Typically when this happens, it means that your Google API app (OAuth screen section: https://a.supportally.com/HMVXQm) is in the “Test mode” and needs to be changed to “Production” to resolve this issue.
Can you please look into adjusting this setting in Google’s API & Services > OAuth consent screen > Publishing status area and see if it resolves this issue for you?
– Other Causes for Gmail Disconnections
The OAuth token in Gmail will reset for any event breaking the connection, including but not limited to:
- Changing Google password
- Enabling or disabling 2FA
- Google account access reset
- Activation of Google advanced protection program
- Revocation of the app to profile
- App OAuth permission revoked by Google
- App moved from public mode to private/internal mode by Google (or by a user whose user domain is not in the allowed org domain zone)
- App verification failure on reaudit
- Suspension of Google account
- User requested linked account unlinking
- The user does not use the app for 6 months (automatically expires refresh token)
- The user adds/removes sensitive or needs review scopes to the app but does not complete the app review process
- If the user is at the maximum limit for OAuth tokens to a Google profile (50) or for the service (25 for example in analytics), activation of a new refresh key will also automatically revoke the earliest key
To resolve the issue, please head over to the WP Mail SMTP > Settings page, and click on the “Remove Connection” button. Then click on the “Allow plugin to send emails using your Google account” button to re-enable access.
I know that this issue can be very frustrating to deal with, and I’m sorry again that you’re experiencing it, but I do hope this helps.
I hope that helps! Have a great day!
Hi there @akelijet,
Thanks for reaching out, and I’m sorry to hear that your site is experiencing this issue!
It sounds like you may be using the Gmail Mailer. We’ve seen this happen before with Gmail connections. Typically when Gmail keeps repeatedly disconnecting from WP Mail SMTP and displaying the ‘invalid grant’ error, it means that your Google API app (OAuth screen section: https://a.supportally.com/HMVXQm) is in the “Test mode” and needs to be changed to “Production” to resolve this issue.
Can you please look into adjusting this setting in Google’s API & Services > OAuth consent screen > Publishing status area and see if it resolves this issue for you?
– Other Causes for Gmail Disconnections
The OAuth token in Gmail will reset for any event breaking the connection, including but not limited to:
- Changing Google password
- Enabling or disabling 2FA
- Google account access reset
- Activation of Google advanced protection program
- Revocation of the app to profile
- App OAuth permission revoked by Google
- App moved from public mode to private/internal mode by Google (or by a user whose user domain is not in the allowed org domain zone)
- App verification failure on reaudit
- Suspension of Google account
- User requested linked account unlinking
- The user does not use the app for 6 months (automatically expires refresh token)
- The user adds/removes sensitive or needs review scopes to the app but does not complete the app review process
- If the user is at the maximum limit for OAuth tokens to a Google profile (50) or for the service (25 for example in analytics), activation of a new refresh key will also automatically revoke the earliest key
To resolve the issue, please head over to the WP Mail SMTP > Settings page, and click on the “Remove Connection” button. Then click on the “Allow plugin to send emails using your Google account” button to re-enable access.
I know that this issue can be very frustrating to deal with, and I’m sorry again that you’re experiencing it, but I do hope this helps.
I hope that helps! Have a great day!
Hi there @godparadise ,
Thanks for the rating and review! Regarding the issue you’re seeing, our plugin is capable of disabling the WordPress password reset email. However, other plugins may re-engage the feature after we’ve turned it off. Sort of like us turning the light off and then turning it back on.
Additionally, some plugins also have their own built-in version of the email. In those cases, you would need to disable the feature in the plugin that’s reactivating it, or enabling it’s own version of the feature.
I hope that helps!
