dipsaha
Forum Replies Created
-
Hello @alhikmahsoftware
Go to your active theme’s
function.phpfile and paste the given code:$instructor_role = tutor()->instructor_role;
remove_role($instructor_role);
add_role( $instructor_role, __('Tutor Instructor', 'tutor'), array() );
$custom_post_type_permission = array(
//Manage Instructor
'manage_tutor_instructor',
//Tutor Posts Type Permission
'edit_tutor_course',
'read_tutor_course',
'delete_tutor_course',
'delete_tutor_courses',
'edit_tutor_courses',
'edit_others_tutor_courses',
'read_private_tutor_courses',
'edit_tutor_courses',
'edit_tutor_lesson',
'read_tutor_lesson',
'delete_tutor_lesson',
'delete_tutor_lessons',
'edit_tutor_lessons',
'edit_others_tutor_lessons',
'read_private_tutor_lessons',
'edit_tutor_lessons',
'publish_tutor_lessons',
'edit_tutor_quiz',
'read_tutor_quiz',
'delete_tutor_quiz',
'delete_tutor_quizzes',
'edit_tutor_quizzes',
'edit_others_tutor_quizzes',
'read_private_tutor_quizzes',
'edit_tutor_quizzes',
'publish_tutor_quizzes',
'edit_tutor_question',
'read_tutor_question',
'delete_tutor_question',
'delete_tutor_questions',
'edit_tutor_questions',
'edit_others_tutor_questions',
'publish_tutor_questions',
'read_private_tutor_questions',
'edit_tutor_questions',
);
$administrator = get_role( 'administrator' );
if ( $administrator ) {
$administrator_cap = array (
'manage_tutor',
);
$administrator_cap = array_merge($administrator_cap, $custom_post_type_permission);
$administrator_cap[] = 'publish_tutor_courses';
foreach ($administrator_cap as $cap){
$administrator->add_cap( $cap );
}
}Hope this will resolve your issue. If you are still facing problem feel free to reach us. Thank You.
If your problem is solved kindly check the thread as
Resolved.Best Regards
Dip SahaHello @maarcoswesleey,
Thank you for your patience, and I apologize for the delayed response.
After looking into your issue, it appears there may be a plugin conflict in your environment. I tested it on my end, and everything is functioning properly. I suggest deactivating all plugins and then testing to see if the issue persists.
I hope this resolves the problem. If you encounter the issue again, please don’t hesitate to reach out.
Best regards,
Dip SahaHi @zokkoz
Thank you for bringing this to our attention. In Tutor LMS, the permalink structure needs to be set to “Post name” for proper functionality. Our system is designed to work with this specific permalink setting, and using a custom link structure may cause issues or break the URLs, particularly in a multisite environment.
To maintain the intended URL structure for your courses, we recommend setting the permalinks to “Post name” under
Settings > Permalinks. This will ensure that your courses have clean, user-friendly URLs likehttps://mywebsite.com/courses/my-sample-course/without affecting other content types. We suggest sticking with the “Post name” setting to avoid any complications.If you have any further questions or need assistance with this, feel free to reach out.
Best regards,
Dip SahaForum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Issue with WooCommerceHi
I’m truly sorry to hear that the issue is still persisting, and I genuinely appreciate your patience.
Did you create the checkout and cart pages using the “WooCommerce” shortcodes? It’s essential to use the default WooCommerce checkout and cart pages.
Best Regards
Dip Saha- This reply was modified 1 year, 11 months ago by dipsaha.
Hello @patriciava
Thank you for your patience. Please go to “Accounts & Privacy” settings. Please adjust your settings according to the screenshot provided: https://snipboard.io/4S3Ex6.jpg
I hope this resolves the issue. If you face the same problem then let me know, we will redirect you to our special support team.
Best Regards
Dip SahaForum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Issue with WooCommerceHello
Thank you for your patience. I have reviewed your “Accounts & Privacy” settings again. Please adjust your settings according to the screenshot provided: https://snipboard.io/4S3Ex6.jpg
I hope this resolves the issue.
Best regards,
Dip SahaForum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Issue with WooCommerceI have made a purchase request. Kindly set the status “Completed” so that I can show I am able to see if I can see the enroll course.
Thank You.
Hi
Can you share your full code of function.php with me?
Thank You.
Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Issue with WooCommerceHi
It seems the previous solutions haven’t resolved the issue. To further investigate, could you please create a demo course and share the details with me? This will allow me to test and understand the problem better on my end.
Thank you for your patience and cooperation.
Best Regards
Dip SahaHi
I am very sorry to know that you are still encountering the problem. I will suggest go to your active theme’s function.php file and paste the code below last line of the file:
$instructor_role = tutor()->instructor_role;
remove_role($instructor_role);
add_role( $instructor_role, __('Tutor Instructor', 'tutor'), array() );
$custom_post_type_permission = array(
//Manage Instructor
'manage_tutor_instructor',
//Tutor Posts Type Permission
'edit_tutor_course',
'read_tutor_course',
'delete_tutor_course',
'delete_tutor_courses',
'edit_tutor_courses',
'edit_others_tutor_courses',
'read_private_tutor_courses',
'edit_tutor_courses',
'edit_tutor_lesson',
'read_tutor_lesson',
'delete_tutor_lesson',
'delete_tutor_lessons',
'edit_tutor_lessons',
'edit_others_tutor_lessons',
'read_private_tutor_lessons',
'edit_tutor_lessons',
'publish_tutor_lessons',
'edit_tutor_quiz',
'read_tutor_quiz',
'delete_tutor_quiz',
'delete_tutor_quizzes',
'edit_tutor_quizzes',
'edit_others_tutor_quizzes',
'read_private_tutor_quizzes',
'edit_tutor_quizzes',
'publish_tutor_quizzes',
'edit_tutor_question',
'read_tutor_question',
'delete_tutor_question',
'delete_tutor_questions',
'edit_tutor_questions',
'edit_others_tutor_questions',
'publish_tutor_questions',
'read_private_tutor_questions',
'edit_tutor_questions',
);
$administrator = get_role( 'administrator' );
if ( $administrator ) {
$administrator_cap = array (
'manage_tutor',
);
$administrator_cap = array_merge($administrator_cap, $custom_post_type_permission);
$administrator_cap[] = 'publish_tutor_courses';
foreach ($administrator_cap as $cap){
$administrator->add_cap( $cap );
}
}If you are still facing problem, feel free to share your problem. Thank you for your patience.
Best Regards
Dip SahaHi @yossiaharon ,
Thank you for reaching out. It appears that you’re experiencing compatibility issues with Tutor LMS version 2.7.3 and PHP 8.2.
Add the following lines to your
wp-config.phpfile to disable debugging:define('WP_DEBUG', false);define('WP_DEBUG_LOG', false);define('WP_DEBUG_DISPLAY', false);If the issue persists after following these steps, please let me know with a screenshot of the problem. We may need to explore further troubleshooting steps or involve the Tutor LMS support team for additional assistance.
Thank you for your patience and cooperation.
Best regards,
Dip Saha- This reply was modified 1 year, 11 months ago by dipsaha.
Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Issue with WooCommerceHello
“Guest Mode” simplifies the purchase process by allowing unregistered users to browse and buy courses, registering only during checkout once they’ve selected a course.
Please ensure you have checked the following checkbox, which is a crucial step for integrating “Guest Mode”: https://snipboard.io/igqfdK.jpg
Let me know if this resolves your issue. If you encounter any further problems, feel free to reach out to us. Moreover you can go through this documentation: https://docs.themeum.com/tutor-lms/tutorials/guest-purchase/
Best regards,
Dip SahaHello
“Guest Mode” simplifies the purchase process by allowing unregistered users to browse and buy courses, registering only during checkout once they’ve selected a course.
Please ensure you have checked the following checkbox, which is a crucial step for integrating “Guest Mode”: https://snipboard.io/igqfdK.jpg
Let me know if this resolves your issue. If you encounter any further problems, feel free to reach out to us. Moreover you can go through this documentation: https://docs.themeum.com/tutor-lms/tutorials/guest-purchase/
Best regards,
Dip SahaHello @maarcoswesleey
Thank you for providing the video for our assistance. It appears there might be an issue on the backend. Could you please “Inspect” the page when you click the “Save Changes” button and provide a screenshot of the “Network” tab? This will help us identify any errors. It will look like: https://snipboard.io/JUo0pT.jpg
In the meantime, I recommend trying two things:
- Re-activate the plugin and check if the issue is resolved.
- Clear your browser cache and try the process again.
Thank you.
Best regards,
Dip SahaForum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Issue with WooCommerceSorry
Your given link is not valid I think. It is giving a 404 Error. Please kindly paste the screenshot here: https://snipboard.io/ and give me the updated link.
Thank You.
Best Regards
Dip Saha