dipsaha

Hey @iamdavidking

Thank you for reaching out!

To add a checkpoint for students before they move on to the next chapter, you can use the Quiz feature and Content Drip in Tutor LMS. You can set up a quiz at the end of a chapter that students must complete before they can proceed to the next one. This allows you to assess their understanding and ensure they’ve grasped the content before moving forward.

Simply create a quiz, assign it to the relevant lesson, and configure the passing grade and attempt options. Once the quiz is completed, the next chapter will automatically unlock for the student. In the Content Drip settings, simply check the box labeled “Course content available sequentially”.

If you need detailed guidance on setting this up, feel free to ask!

Best regards,
Dip Saha

Dear @underbaked

Thank you for your detailed explanation. I’ve reviewed the screenshot you provided, and it’s clear that all your products are set up consistently. While the purchases seem correct, I understand your concern about the participants counter suggesting a potential breach that might allow users to enroll without payment.

To further investigate this issue, could you please provide screenshots of all the plugins you have installed and the monetization settings within Tutor LMS? This additional information will help us identify if there’s any configuration that could be causing this issue. Moreover, is there any free course in your website? If possible kindly give me a screenshot of courses page.

Thank you, and kind regards,
Dip Saha

Dear @underbaked

Thank you for reaching out to us regarding the issue you’ve encountered with students enrolling in your courses without proper payment. We understand how concerning this situation must be for you.

Unfortunately, as this matter involves the Tutor LMS Pro plugin, we are unable to provide detailed support for it through this forum. For assistance with issues related to Tutor LMS Pro, we kindly ask that you submit a support ticket directly to our official support team.

To submit a ticket, please visit our support portal: https://tutorlms.com/support/ and provide all relevant details, including any screenshots or logs that could help us diagnose the issue more effectively. Our team will prioritize your request and work closely with you to resolve the issue as swiftly as possible.

We appreciate your understanding and look forward to assisting you further through our dedicated support channel.

Best regards,
Dip Saha

Dear @harshmymind ,

Thank you for bringing this to our attention. To assist you more effectively, could you please provide a screenshot of the error message you are encountering? This will help us identify the issue and resolve it as quickly as possible.

We appreciate your cooperation and are here to assist you further.

Best regards,
Dip Saha

Hello @t3ch4u

Thank you for reaching out with your question. The behavior you’re describing, where users are automatically enrolled in a course after completing a free lesson using Paid Membership Pro, is related to features available in the Tutor LMS Pro version.

Unfortunately, we are unable to provide support for Pro features in this forum. For Pro-related issues, I recommend reaching out directly to our support team through the website: https://tutorlms.com/support/ . They’ll be able to assist you further with this specific issue.

That being said, I have tested this functionality in my local environment, and it appears to be working as expected. I suggest checking your membership settings or configurations to ensure everything is set up correctly. The support team can help you troubleshoot further if needed. I hope you understand the matter.

Thank you for understanding, and please don’t hesitate to reach out to our support team for more in-depth assistance. Once your problem is solved please mark the thread as “Resolved”.

Best regards,
Dip Saha

Hello @fahmimu

Thank you for reaching out with your question. Currently, in Tutor LMS, the username field is required during the registration process and cannot be removed or bypassed. The plugin is designed to require both a username and an email for new user registrations.

If you need any further assistance or have additional questions, please don’t hesitate to contact us.

Best regards,
Dip Saha

Hi @vyhoanghadan

Could you provide me with access to one of your courses? This would help me gain a better understanding of the problem.

Thank you for your patience.

Best Regards
Dip Saha

Hello @yossiaharon

In Tutor LMS, the permalink structure is optimized to work without any additional prefixes, especially for courses. Adding a prefix can disrupt the intended functionality, as it applies to all content types, including courses. To avoid this, we recommend using the “Post name” permalink setting without any prefixes, which will ensure that your course URLs remain clean and functional.

If you have any further questions or need additional support, feel free to reach out.

Best regards,
Dip Saha