dimplemodi's Replies - page 31

Forum Replies Created

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Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] A customer with multiple appointments creates multiple customers

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

It’s because you have not enabled the “Create WordPress user upon appointment booking” switch in the BookingPress > Settings > General settings. All the users will be not registered as as WordPress users and they are just guests.

However, if you enable the switch, the customer will be created on your website the first time they create an appointment. This means that if a customer creates an appointment with the same email ID in the future, a new customer will not be created.

I hope this gives you clear idea.

Thanks

Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Slow loading times

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

I’ve tried to replicate the issue on our local server but didn’t face such a problem. It might be possible that some other plugins you’re using ( maybe caching ) causing conflict.

I would recommend you please temporarily deactivate other plugins one by one and then check for the outcome and let me know if it makes any difference.

Thanks

Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Create a form for only entering customer data

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

I apologize, but it is not possible to book an appointment without selecting a date for the appointment.

Thank you.

Forum: Plugins
In reply to: [ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Please update tickets !

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

Apologies for the delayed response.

This forum is specifically for the ARMember Lite plugin, I will not be able to guide you regarding the premium version due to forum limitations.

Thanks,

Forum: Plugins
In reply to: [ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Error notification inside WordPress at install of ARMember

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

Apologies for the delayed response.

I have checked the issue at our development server but the issue was not generated.

That might happen due to notices/warnings generated due to another plugin. So, kindly check the error log and if there is any error found then, please contact the respective plugin author. it may cause an issue due to that.

Kindly check accordingly and let me know if there is anything else.

Thanks

Forum: Plugins
In reply to: [ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Subscription Payment Failure Question

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

Apologies for the delayed response.

In the event of a failed payment for a member’s membership plan, their membership plan’s access will be temporarily restricted, rendering them unable to access the permitted membership content.

However, if the payment gateway retries and the payment is successful within a few days, the membership plan will be reinstated. Consequently, removing the membership plan is not feasible.

Thanks,

Forum: Plugins
In reply to: [ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Cancelling Automatic Payments with Recurring/Subscription Membership

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

Apologies for the delayed response.

If a member wishes to switch from automatic payment to a manual (semi-automatic) payment method, they must first cancel their membership plan and then repurchase it using the manual payment method.

Thanks

Forum: Plugins
In reply to: [ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Setting up child members – needs to be an annual renewal

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

Apologies for the delayed response. Can you please provide more information about your exact requirements so I can assist you further.

Thanks

Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Remove the username field form Customer creation form?

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Yes, but you can hide the username field from the BookingPress > Customize dropdown > Field Settings > click on the username field settings > enable the “Hide field on frontend” switch and save the changes.

Forum: Plugins
In reply to: [Contact Form, Survey, Quiz & Popup Form Builder - ARForms] Feature request – Set value of html field

Plugin Contributor dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

The feature request you’re asking is for the premium version so please go to the official support channel for the premium version as we can’t assist you here with the premium version due to forum limitations.

Thanks,

Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Problem with calendar language

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

You can change the text of error message from BookingPress > Settings > Messages. Please see the screenshot for the reference. https://prnt.sc/R7SMqL8Wpqbv

Regarding the language settings, it’s related to the premium version so I would recommend you please go to the official support channel to get support on the premium version as we can’t assist you with that here due to forum limitations.

Thanks

Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Customization saves for Booking Form but not for My Bookings

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

It might happen due to the “Security” plugin. If you are using any security plugin, it may block the save request. So, I recommend you please check your security plugin settings once and try to deactivate it temporarily, and check again.

Thanks

Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Remove the username field form Customer creation form?

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

Currently, it’s not possible to remove the required validation for a username. However, if you hide the username field on the booking form then you can hide the username field from the BookingPress > Customize > Custom Field page > set username field visibility as “hidden” and save the changes.

Thanks,

Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Date & Time Not Loaded Properly

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

I’ve checked your given URL and it seems everything is working fine without any problem. I’ve recorded a video for the reference. https://streamable.com/44uyu2

Please let us know how to regenerate the issue like if you’re facing the issue with a specific case or situation so that we can check in that direction and assist you.

Thanks,

Forum: Plugins
In reply to: [Appointment Booking Calendar Plugin and Scheduling Plugin – BookingPress] Settings are not saved in the Pro version

Plugin Support dimplemodi
(@dimplemodi)

2 years, 7 months ago

Hello,

For the premium version support, please reach out to us at https://www.bookingpressplugin.com/manage-tickets/

We are unable to assist you here due to forum limitations.

Thanks,

Viewing 15 replies - 451 through 465 (of 505 total)

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