Deb Nath Utpol

Hello @londondj,

Upon investigating the website, it seems like an issue with your caching plugin as it’s reflecting in the console area. Please refer to this screenshot: https://prnt.sc/N0F2qpN7hHRV

I would request you to temporarily deactivate all of your caching plugins and check again. If the issue persists, please keep the WP Social Ninja plugin stand-alone by deactivating other plugins. Then, reactivate the plugins one by one to identify which one is restricting the button function from getting loaded. I would recommend running such tests in a staging environment to keep your live site intact from getting any unexpected errors.

Thank you

Hello @londondj,
We have checked the issue from our end and haven’t find any issues. It seems like a site-specific issue and we need to check the issue from your end. You are requested to open a support ticket in our business portal with necessary details. Our dedicated support members will be happy to assist you.

Hello @billiardgreg ,
Thank you for providing the details about the error you’re encountering with our plugin.

I’d like to assure you that we are aware of this problem and have already addressed it in our development branch and the fix will be included in the upcoming release of our plugin.

If you have any further questions or concerns, please don’t hesitate to reach out to us. We look forward to providing you with an even better and error-free plugin in the near future.

Thank you for your understanding.

Hi @darkcod3r

Sorry for the inconvenience. We haven’t received such a complaint yet. I think one of your plugins is creating conflict with WP Social Ninja. Would you mind deactivating the plugins and activating them again one by one to suspect which one is creating conflict. Then I could replicate and fix the issue.
Waiting to hear from you.

Thanks.

Hello @urgul ,

The reviewer name styling option is not working, It seems to be a bug. We have listed it as a bug. And there is no styling option for the “Read more/Read less” . We will add this option in the next update.

Replace stars with the number: Please go to your Google reviews template editor -> settings->Rating Style and select the Number style rating option.

As a workaround, you can use custom CSS for any sort of styling and add them to the additional CSS section of your theme.

Also, the issue will be fixed in the next update.
We appreciate your patience.

Thanks

Hi @corey-kretsinger

I can see you have opened a ticket in our support portal. Our support agent will be there to assist you. In the meantime, we have released an update on fix. You are requested to update plugins.

Thanks

Hi @inveress

We have already fixed the issue, please update to the new version.

I’m marking this ticket as resolved.

Thanks