Lots of Problems with Latest Update

  • Resolved Corey Kretsinger

    (@corey-kretsinger)


    2 years, 2 months ago

    Amazon reviews are broken. I now get a DB error. Uninstalled the latest (free) version and rolled back. This fixed the problem

    Error message:

    Table ‘***REDACTED***_wpsr_reviews’ doesn’t exist (SQL: select * from sjiqwha7_wpsr_reviews where platform_name = ‘amazon’ and reviewer_name = ‘Patti Lucas ‘ limit 1)

    Rolling back the pro version didn’t work. Only the free one.

    Facebook feed isn’t working correctly either. Not all posts are showing on feed (reported), and just discovered that there is an error when going back to edit the template. “Error
    Cannot read properties of undefined (reading ‘data’)”

    On top of that, once a Facebook page is selected during initial configuration on one site, that is the only Facebook page that will show up on others domains when initial connection is made. This, even when a user has many Facebook pages that should be selectable.

    At every turn I ran into problems. Giving up for today. This isn’t ready for prime time. Sorry.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Deb Nath Utpol

    (@devutpol)

    2 years, 2 months ago

    Hi @corey-kretsinger

    I can see you have opened a ticket in our support portal. Our support agent will be there to assist you. In the meantime, we have released an update on fix. You are requested to update plugins.

    Thanks

    Thread Starter Corey Kretsinger

    (@corey-kretsinger)

    2 years, 2 months ago

    The updates didn’t help at all, sorry. 🙁

    Thread Starter Corey Kretsinger

    (@corey-kretsinger)

    2 years, 2 months ago

    Just an update…

    You replied to the support request above, with one of the same errors as mine, to deactivate and reactivate the plugin. Having done this the problems are solved.

Viewing 3 replies - 1 through 3 (of 3 total)
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