Dani F. a11n

Hi there 👋🏽!

Thank you for reaching out to MailPoet Support!

Again and again, a text block suddenly slips to another position within the e-mail when I click somewhere on the text to edit it.

I am sorry to hear that you are having issues with our editor.

I wonder why MailPoet is not using the WordPress block editor. 🤔

Ah, yes, the MailPoet team is working on a revamped block editor.

It would be great if you could add it as a suggestion here https://feedback.mailpoet.com so that other users can upvote and comment on it.

Our team will take it into account when discussing new features and improvements for the plugin 🙂

Cheers!

Hi @yannp 👋🏽:!

Thank you for reaching out to us!

Could you please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread?

Your request will be triaged accordingly when we receive it and we’ll be able to provide you with more information there.

Cheers

Hi there @yplaksyuk 👋🏽!

Thanks for the update, I am glad to see that it is now working the way you needed. I have just share this thread with our devs so that they are aware of it.

Cheers

Hi again @lubimow,

You mentioned that you have a MailPoet Premium Plan Key, I hope we can assist you with your key reset issue. Have you already checked this tutorial? What Should I do if my MailPoet Key is Deactivated on its Own?

If that doesn’t work, please reach out to us directly through our Pre-Sales and Billing Questions Form. In your message, kindly reference this thread and our team will work closely with you to try to find a solution.

Hi @mongrel 👋🏽,

Glad to hear that you are enjoying MailPoet 🙂

Hi there @blueelephantaustria 👋🏽!

Thank you for reaching out to MailPoet Support!

Here’s how to confirm the Confirmation Page: https://kb.mailpoet.com/article/178-customize-your-confirmation-page

Also on the manage your subscribtion page – at the bottom it just says ‘lists’, but no lists are displayed.

To hide a list from the Manage Subscription page, go to ‘MailPoet > Lists’ and edit the one you want to hide.

Cheers!

Hi there @gasurgaelach 👋🏽!

Thank you for reaching out to MailPoet Support!

am I still limited to 1,000 subscribers as I would be on a paid plan?

Sorry for the confusion. And yes, our MailPoet Business plans include sending with the MailPoet Sending Service.

If you want to send with another sending service you will need to choose a Creator plan for the amount of subscribes on your list.

Cheers!

Hi there @pica123456 👋🏽!

Thank you for reaching out to MailPoet Support!

Sure thing, you can follow the steps in this tutorial: How to Import a Suppression List

Cheers!