cycas
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Checkout *** Forbidden ***!!! @authenticastro you total star! Thank you for raising this. I had checked the Cleantalk security logs, but not the Cleantalk antispam log.
It was indeed Cleantalk that was blocking this customer and it had also blocked a number of searches from other customers too, which I have now whitelisted.
In your Cleantalk account, click the red number in the SPAM column to view the anti-spam log for the relevant site: you can then filter to Denied and the relevant country if necessary to see the blocked actions. You can then hit ‘not spam’ to whitelist those customers. Hope this also solves the problem for you!
You have to pay a small extra fee for the Cleantalk ‘Extra Package’ to customise the *** Forbidden *** message to something more helpful, and I’ve now done that. I’m going to keep a careful eye on that Spam log and if it keeps blocking genuine customers I may have to look for something else.Forum: Plugins
In reply to: [WooCommerce] Checkout *** Forbidden ***@authenticastro I checked the Cleantalk Security and Spamfirewall logs, and the user’s IP isn’t listed as blocked. I wouldn’t expect a firewall block to allow the user to log in and browse the site and only block one action, but just in case I have whitelisted his IP and asked him to try again.
Normally I would try disabling plugins one by one, but since this problem is only visible to this customer on our live site and I can’t replicate it, it’s difficult to know how to approach it.Thank you SO MUCH for your help with this, Mario, it’s very much appreciated.
I ran my editor-style.css through the validator at https://jigsaw.w3.org/css-validator/ and it … found the incorrectly formatted @media statement in my editor-style.css which was causing the problem. Doh! I had left out (or accidentally deleted) a curly bracket.
The error was also in my public style.css, but it looks like the public css is rather more forgiving and renders all the correct statements and ignores the ones it can’t make sense of, whereas the Gutenberg editor just refuses to load anything on the stylesheet at all.
I suspect I did this on the last css edit before the update to WP6.1 but it was caching my stylesheet until I did the update, and that’s why it looked to me like the update was related to the problem.
Hopefully this support question will help others who make similar daft mistakes to me!
Hi, thank you so much for testing that, I had reached that point where I felt I’d tried everything.
I am using plain old Gutenberg blocks from WP 6.11 core, no plugin, no customisations.
I was enqueuing my parent styles in functions.php using a slightly different syntax, so I just swapped in your version of it, but no change 🙁
I am indeed enqueuing my editor styles with :
add_theme_support('editor-styles'); add_editor_style( 'editor-style.css' );and yes, I have triple-checked that my editor-style css is definitely named editor-style.css. The Theme File editor correctly identifies the file as Visual Editor Stylesheet too.
No errors in my logs, and the editor stylesheet was loading fine until I updated wordpress and 2020 theme. I guess I might have changed something and the old version was caching until I ran the update, but I’m stumped as to what I could have changed to get this result.
Forum: Plugins
In reply to: [WooCommerce] Why might tax not be applied to shipping?Hi! Thanks so much for replying.
Yes, I have a tax rate set up that applies to shipping, as shown, though since the majority of our products are not subject to VAT, the VATable items have an Additional tax class, it’s not in ‘standard’.
I have tax rates set up for every EU country. The UK country code is GB, I cannot enter it as ‘UK’, it corrects to GB.
Yes, my shipping class is based on cart items.
If I set the tax totals to Itemised, I can see that the shipping on items where VAT is applied is not being taxed. My tax report says that I have had three orders so far this month to which VAT applied, and that my shipping tax is zero.
Forum: Reviews
In reply to: [Parcel2Go Shipping] Definitely improving.@parcel2go Thanks, that’s a great improvement and I have updated my review.
Still not quite five stars, because the plugin is much more fussy about phone number format than the parcel2go website, and if you get to the point of trying to place an order and it decides the customer entered their phone number in a format it doesn’t like, it then dumps you back to the first screen and forgets the dimensions you entered.
We can’t load dimensions from our products, because most of our orders include multiple items so we never know what size the parcel will be! Any chance it could remember the entered items, and be a bit less choosy about phone number format? I copied and pasted the phone number into the parcel2go website just now, so it’s definitely not that the number was unusable, it’s the plugin that is saying so.
Also, is there any chance we might be able to filter to only drop-off or only collection services? We only ever use drop-off, so it would be useful to just be able to set that as a remembered default. And to sort by price!
- This reply was modified 7 years ago by cycas.
In my experience, at the point when you need to restore from a backup, you are usually doing it in something of a hurry. The All-in-one-WP plugin requires several steps to revert to a working website:
1) install wordpress
2) install the plugin
3) discover that the backups can’t be imported because they are too big unless you pay for the plugin, which I don’t fancy doing in a hurry in an emergency because I didn’t know the restriction was there till I needed to do a restore.
4) give up, try a different plugin.I prefer, say, the Xcloner approach where the entire site and all necessary files are bundled so that you can do ‘recreate site’ as one single task. It’s quicker. Yes, the backups are a bit larger, but it’s worth it for the speed in emergencies.
As it happens, All-in-one-WP isn’t particularly efficient in terms of disk space needed either: the backup I made while testing this plugin was 628MB, whereas with BackUpWordPress, I found the same site backup was closer to 450MB. BackUpWordPress is simpler: it’s more than a bit clunky on the restore, which requires several steps, but if I were pushed for disk space, your plugin falls between ‘simple and compact’ and ‘complete and quick’ and offers neither to best advantage. I would have rated it 3 if it hadn’t been that the description is actively misleading and doesn’t mention the restrictions on use.
Forum: Fixing WordPress
In reply to: Making best use of server resources – memory & 404sTop says I average around 2Gb of memory free across the server (this site has 2Gb of memory allocated) I’m generally over-provided with processor, but a bit light on memory.
I could try innodb, that’s a good idea. I meant to do that before but ran into some hitch, but that was a while ago.
Are there any better (cheap!) approaches to searching across relatively large numbers of posts beyond the wordpress standard search and innodb? Is there a good way of handling removing the old posts so that 404’s won’t create excessive strain?
Forum: Fixing WordPress
In reply to: Making best use of server resources – memory & 404sThe site shares a cloudlinux cpanel VPS. I can allocate resources within the VPS, but I am hoping not to have to add further resources to the VPS system for use by this site, since then I would have to bill the charity for them.
- This reply was modified 8 years, 3 months ago by cycas.
Thanks, I re-tried this for the third time and this time didn’t get the error. I think it must have been a failed transfer. Sorry to have troubled you, I did try it both from the normal installation and manual plugin installation and assumed there must have been an error.
Forum: Plugins
In reply to: [WP-Filebase Download Manager] listing all tags being used on the pageI created a list template called tag-cloud-list, and a file template called tag-cloud which contained the tag %file_tags%. I set tag-cloud-list to use file template tag-cloud.
This does produce a list of tags, but I get duplicate tags appearing where I have multiple files with the same tag. I was expecting a tag cloud to include only one instance of each tag.
Is this what you did? What am I doing wrong?
Forum: Reviews
In reply to: [Custom 404 Pro] Creates massive logs in wp_postmeta, causing slow editingThanks, that sounds like a good plan to me.
The log I cleared (having reinstalled the plugin to do so, since I thought using the built-in tool would be cleaner than just doing a mysql clearout) was 420k+ records. On a site with the default 1024Mb memory allowance on a cloudlinux server, the process completely maxed out the memory for several minutes, making the backend unresponsive (fortunately the frontend was cached by Cloudflare and I had backups so I was chilled about it). I think that might cause some site owners to panic, which is why I mentioned it.
However, the process did complete successfully, and hopefully if logs are not enabled by default and in future are stored somewhere less likely to affect general site performance, then not many people will be in that position going forward.
Forum: Reviews
In reply to: [Custom 404 Pro] Creates massive logs in wp_postmeta, causing slow editingIf I had installed the plugin, I could have disabled logging, but I didn’t install it. I didn’t even uninstall it.
I inherited a site which had no visible signs of having had the plugin installed on it in the past, and had to work out why my client was complaining that editing was so damn slow, purely on the contents of the wp_postmeta table. I left this review, so that anyone else out there thinking wtf are these c4p_log entries and why is my wp_postmeta table 200mb will have an answer.
Cleaning up the logs on plugin removal is a good idea, but I really do not think that wp_postmeta is the table for storing them in the first place. This is one scenario where a custom table might be justified.
As to the 404s : 404s which result from actual broken links on the website might possibly affect SEO, but 404s resulting from the activity of bots trying to find security holes will not (there are no links to the 404s: it is literally that lots of bots hit the site looking for urls that do not exist and have never existed). Because of the industry this site is in, this happens a lot, even though it is pure brochureware and doesn’t actually have any of the functionality that the bots are hoping to break into. This really is not an unusual scenario.
Forum: Plugins
In reply to: [WP w3all phpBB] Does this plugin support PHPbb 3.1.* and Tapatalk ?Great! Will let you know if I run into any issues. Thanks for the speedy response!
It’s using a child theme of 2015, not doing anything very clever.
Plugins in use are:
Collapse-o-matic
Contact Form DB
Dashboard Widget Sidebar
Display Widgets
Exclude Pages from Navigation
Fast Secure Contact form
Get the Image
Imagemapper
Maintenance Mode
Max Mega Menu
Recent Posts Extended widget
Restrict Widgets
Sharethis
Simple Tags
Wordfence
WP Super Cache (as above, I deactivated and then completely removed this, cleaned the .htaccess and deleted all the cache files. )
WP Paginate
XclonerI know I should disable all plugins and test from there. I work on (and host) this site as a volunteer and because it’s quite popular I do tend to get people yelling when a menu vanishes and they cannot instantly get their fix of old dogs that like cats 😀 I’m hoping to get some time to experiment further at the weekend.