Why might tax not be applied to shipping?
Our UK website https://www.shopontheborderlands.co.uk/ needs to charge VAT on products that are not zero rated that are bought by customers in the UK and the EU. It also needs to charge VAT on shipping for those customers.
Most of our 11,000+ products are zero rated (books). Since editing all of those records was an impossible task, we set up a custom tax class called VAT, and applied that to the 1,500ish items to which VAT applies.
This works. Customers in VATable locations that buy VATable products have VAT shown against the relevant product lines: zero-rated products have no VAT.
But I can’t get VAT to be applied to shipping, and I can’t work out why.
Most of our shipping is not liable for VAT, but orders from inside the UK & EU countries, where the order contains a VATable product are.
Whatever I do, my shipping doesn’t show any VAT. I have set the shipping options to Taxable, and I have the shipping tickbox ticked against all the country codes in my Additional VAT rate.
The page I need help with: [log in to see the link]
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