Hello @cycas,
I’m sorry to hear you have this issue.
Would you please check if the plugin was installed on your site from Plugins > All plugins? If it is there, please activate it from the plugin’s list.
If the plugin still can’t be activated, please install the plugin manually by uploading it via FTP to /wp-content/plugins/
directory. Agree to overwrite files and folders if asked.
Let me know how it went!
Kind regards,
Nastia
Thread Starter
cycas
(@cycas)
Thanks, I re-tried this for the third time and this time didn’t get the error. I think it must have been a failed transfer. Sorry to have troubled you, I did try it both from the normal installation and manual plugin installation and assumed there must have been an error.